Luxury Living, Stylish Modern Apartment in the Heart of Ryde

Overall inside the property wasn't too bad however one of the bedrooms had mould on the bed sheets and mould all over the shower curtain. I also believe there was potential bed bugs in one of the beds and my friend has bites all over him form sleeping in the bed. The rubbish outside was also awful just seemed like no one was keeping up with the cleaning inside or outside the property.

The location was fine. The appointment was nice.

No heating No crockery and no cutlery No kettle. No cups, etc It was very cold The agent ignored our complaints for 2 days and 2 nights, almost half of our holiday, Very disappointed

There is really nothing positive I could say about our stay at this apartment. The bad far outweighed any good.

Not usually one to complain but this has to be documented! This apartment was advertised and sold to us as ‘luxury’, we paid over £1200 to stay for six nights at the end of August 2025. The apartment is located at the top of the High Street from Union Street, a good location for access to Ryde. We were looking forward to our holiday taking in the scooter rally over the bank holiday weekend. We were aware that the apartment was located directly above a fish and chip shop and directly opposite a pub. The communal entrance is located right on the street, access is gained via a black metal industrial staircase. The stairwell itself was disgusting, strewn with litter, cigarette ends and smelled of urine. On one day in particular during our stay the access was blocked by multiple black bin bags surrounded by flies, we believe left by the workmen carrying out renovation work in the next door apartment. The communal landing allows access to 3 other apartments as well as the one we stayed at. This area is made up of very old decking boards which have not been maintained & are downright dangerous. This area is where the bins are kept for all of the apartments. It is dirty, dangerous and unkept. It was also full of all of the workman’s supplies & equipment during our stay. On entering the apartment the first thing that hits you is the smell, stale and musty, just smells unclean, not fresh and welcoming at all. One positive is that the apartment is spacious however the fixtures and fittings have seen better days. There were dirty stains on the upholstery and carpets in each of the rooms. The kitchen does have everything you would need for your stay however due to everything looking dirty and greasy it put us off wanting to eat there. The toilet seats on both toilets were cheap plastic ones that weren’t fitted securely. I didn’t even dare look at the toilet brushes as didn’t want to see what I would find !

Apartment was nice but the out side was horrible loads of rubbish and flies and a really bad smell off the bags and decking look like it's gona fall through and there's a big drop by railings but other wise I would book again

The smell off the bin bags left out side loads of flies and decking looks like it's ready to fall and stairs are not safe up to apartment

The front door is at the top of some very run-down stairs and some rotten decking out the back of the fish and chip shop. There is a lot of rubbish piled up here, along with a lot of builder's waste. The Google Drive link to the document giving the lockbox code did not work. The shower rail fell off.

Only the outside is not welcoming but inside the apartment-perfect

Outside near the entrance was a heap of uncollected bins which were producing a smell but inside the apart is exceptional

Very little.

It was damp, dirty, mould.