Long Meadow Lodge

Hannah was very good at putting a possible problem right. We were due to stay at Long Meadow Lodge, but learned that the hot tub was not working, which was one of the things we were looking forward to. Hannah (Lettings Manager) gave us an option of three others and was very patient. We stayed in Ryedale Lodge which was nice and spacious and a corner plot, so lovely surroundings. We loved how quiet the site was. Enjoyed the hot tub and the kitchen was modern, clean and a good size. The shower was very powerful, which was great.

On exploring the site, Meadow View Lodge would have had an amazing view, so a little disappointed we didn't stay in our first choice. The Ryedale Lodge was lovely, but if I had to pick something negative, it would be that the sofas/lounge did have a 'dog smell' and sitting on the sofas made us both sneeze and eyes itch each evening. One thing we would take into consideration next time, would be if the lodge had had dogs in, as I suffer from allergies.

We have stayed at this property previously . It is in the perfect location and immaculately clean

We booked this stay to make use of the hot tub . On arrival we found that the hot tub was barely operative .

Orchard 9 was very clean, beds so comfy. Lovely feel to the whole cabin.... the hot tub was fabulous! The temperature took quite a while to get warm enough but once in it was a little slice of heaven looking at the stars with a glass (plastic tumbler) of G&T

only slight problem was the en-suite shower was so very hot and we couldn’t get it any cooler so had to use the main bathroom as I am disabled I struggle to use the bath for me was very difficult to get in or out even with help.

Very comfy lovely place , hot tub very clean, nice and quiet

Could do with a shop on site

Everything was excellent, very clean and well presented, friendly staff and very helpful.

The only thing that was wrong was that the shower temperature was broken in the onsuite, and we couldn't use that as way too hot.. But it's not a big problem as we had the main bathroom.

There is no notice of the car charger not working priory to traveling.

The size and layout were great and well equipped.

Not so much I didn't like but things that could have been improved were windows and patio doors not been cleaned, mirrors and some internal surfaces were streaky

Quiet - Spacious - decor

Bedside lights in both rooms not usable Wi-Fi not available due to error in lodge manual No mattress protectors Site staff unhelpful in dealing with negative problems encountered ( over month waiting now)