Petteril House - Ground Floor

The settee was comfortable

The shower cubicle was dirty with caked up dirt on the shower hose and mould on the silicone with scuff marks on the shower tray. There was no hair drier despite it being advertised and the free parking was non existent as somebody else had parked there.

Bedroom looked out on a side street that was very quiet. Parking did not require a disc (which are difficult to obtain as a visitor - Council Offices or Visitor Centre)

No natural light in kitchen/diner and 50% ceiling lights did not work properly

Property is on one level which was good for my mum who has mobility issues. It was very clean, comfortable and warm. The beds were very comfortable and the sheets smelled lovely! Parking space to the side was handy.

The two steps at the back door were quite steep but the ones at the front were more manageable. Otherwise all was good, couldn’t find a hairdryer and forgot to pack mine.

This was absolutely exceptional. From the start of booking it and requests made they were so helpful and couldnt do enough to help. The property has a lovely feel to it very homely, big plenty of room and spacious. Incredibly happy with our stay, the bed was very comfortable and plenty of room in the bedroom. I couldnt fault it at all. Very clean and quiet. 1000% recommend and will defanitely be booking again.

Couldnt fault it at all!

Close to town but quiet. Comfortable

Organised,easy hassle free

Good location, comfortable and quiet

Location ideal for our needs, quiet area despite being off main road, spacious, very comfy bed, great shower, good wifi. Very friendly, chatty cleaning lady.

A parking space in what is a very busy area was key to our choice of this place and to arrive at 8pm on a Friday following a drive up the M6 straight after a long day at work to find all spaces taken was hardly the ideal start, but it was quickly and efficiently dealt with after a phone call to a number in the info book. We stayed here two years ago and it wasn't a problem, so we had no reason to suspect that might not be the case again and anyway no alternatives were spelled out. The other main quibble was the heating - apparently on auto, locked when we try to adjust it and chilly for those of us who are out until after 10pm and want to relax on our return, as it seemed to have been on in our absence. Only other disappointments were the TV - lovely big set but Freeview only was a letdown; in this day and age, a smart TV would have been welcome - and that the light switch in the kitchen is in a very strange place on a pillar. Took us ages to find it on arrival, despite having stayed here before.

Was clean warm and comfortable

Na