The Landmark Condo, by Sanguine

Do not book this place. The host was completely unreachable on my check-in date. I sent multiple messages on the app, WhatsApp, but they completely ignored me. I never received any check-in instructions or door codes, leaving me stranded without accommodation. A total nightmare and a scam-like experience. I am currently demanding a full refund from Booking.com. Avoid at all costs!

it scammer ! firstly agent did not give the guardlines, call the agent, then agent say have some issue about the property, agent give me another property for the next day & chat for cancel this booking! fyi : if cancel, dont get back my refund money.

it scammer ! firstly agent did not give the guardlines, call the agent, then agent say have some issue about the property, agent give me another property for the next day & chat for cancel this booking! fyi : if cancel, dont get back my refund money. call back agent, no respond !

This is incomplete stay. Upon booked, i’ve texted the host on getting check-in instructions. However no response. Not feeling good about it, I’ve checked their reviews. It is most shocking that this host has the regular modus operandi of FALSE ADVERTISING. The pictures given its not the actual property that will be given to you. I try to contact them again and submit for cancellation consideration of full refund. NO RESPONSE. I’ve cancelled the request and try to get the check in instructions again. AND NO RESPONSE… i have to spent and booked other property as i already in Penang. I’ve call customer service and apparently this host is under investigation for bad behaviour and have several complaints lodged to customer service. THIS HOST IS TERRIBLE AND SCAMMING PEOPLE. Booking.com should banned them.

dont like

very bad servce

I book kat Booking.com untuk 10 org (my whole family). Kami book untuk family trip sebab raya, 23/3–26/3. Kami kena bayar deposit RM200 + key RM100, total RM300 (ni bukan masalah lagi). Dapat kunci, cari bilik dengan perasaan penat sebab jauh dari Perak kena hadap jem. Otak fikir nak rest, nak rasa aircond sejuk, pemandangan menarik… tapi semua tu mimpi je. Masuk bilik, A LOT OF PROBLEMS kitorang jumpa: 1. Online booking: details bagi tahu kami dapat 3 bilik: Bilik 1 ada 2 Queen bed, Bilik 2 ada 1 Queen bed, Bilik 3 ada 1 Queen bed. Tapi check-in, kami just dapat 2 bilik dengan dua-dua ada double Queen bed?? Kitorang kena kongsi bilik dengan ipar? time ni dh disappointed gila! 2. Kunci bilik air rosak dalam dua-dua bilik, tak function!! How do you expect people to mandi with no lock? Pintu bilik air satu-satunya function betul-betul bilik air yang tengah-tengah, HEY KITORANG 10 ORG. Balcony pun sama, rosak@patah and banyak assets you yg rosak like washing machine. Please, kita bayar bukan untuk tengok aset rosak kat luar balcony. 3. Living room: Cantik memang cantik, tapi aircond tak function?? Panas gila, kipas pun x cukup untuk 10 orang. Kita kena buka aircond bilik dan buka pintu just for living room sejuk. HEY SERVICES LA BRO..DUIT KAU BERKEPOK II BUKAN?? SERVIS AIRCOND PUN KAU X MAMPU KE? BAIK KAU TAK PAYAH LETAK AIRCOND KALAU ROSAK. 4. Bilik belakang / master bedroom, i guees.. owner memang x kemas ke? Bila buka wardrobe, ada cadar, bantal & tuala kotor. Like seriously, no hygiene at all! 5. Parking: Macam mana boleh bagi parking kami pada orang lain?? Yes, last night before checkout, tapi tetap parking kami, tapi suruh kami pulak tukar tempat. Seriously, owner patut suruh orang tu tukar, bukan kami. Tapi sebab penat berjalan malam tu, kami follow je. 6. Deposit: After check-in, kami dah dapat RM100 key money dari security. Tinggal RM200 deposit. Kakak saya keep texting you just to ask about deposit.

scammer i take landmark agent give other place than i cancel but my money not ferund

Nothing to say

I never stay also, because that name and address different place.really that management cheating to customer, because we saw address in apps different, but that staff send location totally different places, that place very old , we can't stay there