Dale Street Apartments Suite

The host! ALAIN is wonderful

Great location close to the centre and spacious apartment with period features. Well kitted out with everything you might need. Friendly host. Parking outside was a bonus.

It was fine for what we needed.

The beds are really comfy and their is everything you may ever never, Alain who greets you for the keys is so lovely and helpful

Nothing

Great location and lovely well equipped place.

N/A

Great communication from start to finish. Ideal location and a great little apartment with everything you need. Will be looking to return.

Nothing.

The position was good for the town centre. Not much else was good.

There many faults. I will mention a few. There were more. The original apartment we were allocated involved 3 flights of stairs. I could not manage them with our heavy cases. The replacement involved 10 stone steps down, marked as dangerous when wet and rain was forecast.. That really worried me. Then we found that there were more stairs to the bedroom. When we went into the bedroom, a drawer front fell off, bruising my wife's foot. It could have been much worse. When I went to use the oven baking tray, I found a large piece of leftover food in it. When I complained, the owner Alain denied any responsibility, saying I was acting like a building inspector. A building inspector would close the apartment for health and safety reasons. We checked out after one night. Alain refused to credit any money back to us, saying it was our fault for booking it. The apartment should be closed down until many improvements have been made.

excellent location

I have to say this is the first Air B and B we have stayed in so my expectations may have been too high but the whole flat felt very tired. The shower tray was faded white so it had turned yellow, I had to sit down to use the toilet because the ceiling sloped down so much I could not stand up (I'm about 6ft1). All the chromed light fittings everywhere had rusted, the bed sagged in the middle and we felt that it needed to be totally decorated. The host Alain was really nice and it was a great location with parking so from that point of view it was ideal.

Location and host

It wasn’t clean at all.