Maris and Otter

Super staff. Very clean and comfortable room. Good heating control. Lots of hot water. On a main bus route. Good pub quiz on the Wednesday night 😀

Door and stair area to room a little grim. Fridge unusable due to stink from it. A bedside lamp missing - a common bugbear of mine when there are two of you and only one light supplied.

Went above and beyond to take us to the room and show us the out of hours door.

Slightly noisy with the road outside but literally nothing that could be done about it and we didn’t mind.

Location was great in town, the bed and pillows were very comfortable, we slept well. The tea and coffee set was a really nice touch. The facilities were fantastic, large bathroom, open plan living area and bathroom. Great separate entrance so you dont have to go through thr bar. Plenty of towels. Many great things to say.

Parking was a 5 min walk, with bags going up hill it wasn't the easiest but was also not that far. The bathroom tiles didnt look that clean. The room was on the street side so was noisy all night and the floor shakes when trucks go past. Lots of people shouting in the road. The sunlight came through the gaps in the curtains very early, needs back out curtains that close fully. Staircase looked tired and is a bit higgeldy piggeldy.

Lovely hosts. Great value for money. Convenient

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Staff were super lovely and great. Facilities were clearly superb when new. Location for Town activities Comfortable beds and design was great Huge room sizes

Maintenance of the site and the facilities. Paint peeling from the walls, doors not shutting properly. Mould in shower. Damp and mould everywhere!

Great spot to explore Brighton from, nice and central.

The lady who showed us in was very nice, she was helpful and friendly. Our room was on the top floor which wasn’t an issue, however the walls within the stairwell are so damp that plaster is cracking and falling off. It looked dreadful. The stairwell was also a bit unloved, chipped paint everywhere and rather grubby. Upon being shown into the room it initially looked good, modern design and tastefully decorated. Large bathroom.

Unfortunately the initial good impression wore off rather quickly. We had been travelling all weekend so dropped the bags in and had a quick look look around before heading out for a late lunch. We got back to the apartment much later and then noticed how chipped and battered the walls were, not too much of a big deal though. I then wanted to take a shower and noticed the shower wand, it wasn’t clean and covered in limescale. I then found that the toilet flush was broken, the sink blocked and the handle to the bathroom door had been attached with the smallest screws I have ever seen. It came off upon 1st use and I was unable to open the door, luckily I had someone else with me who could from the other side. The bed was comfortable but the curtains do not fit the bay window correctly meaning a lot of light is allowed to enter the room. The sinking the kitchenette had tea and food stains. As it was late we didn’t want to ask to be moved and decided to go to sleep. There is no breakfast in the pub below so we had left in the morning before any staff arrived. Upon arriving home I emailed the brewery to complain and offer to send images of the issues we had encountered. To date I have had no response.

The member of staff who greeted us on arrival at the premises was really welcoming and helpful, Very spacious bedroom with a useful kitchenette. Comfortable Bed, The room was also reasonably quiet despite being on a main road. The bathroom was definitely something else with the large walk in shower, which was excellent, a roll top bath and lots of space, some really nice features, very clean. would definitely stay again.

Not a dislike but the bathroom which looks very high quality had both door handles coming away, the tap block on the sink was moving around, the sink was partially blocked and took ages to empty. the lavatory handle was loose and was a challenge to make flush...such a shame because the bathroom looks stunning.. If these were fixed it would have definitely been top rated.