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6.2 / 10 Guest Rating

Oakstays City Centre Gem

81-85A Clayton Street 19 Hampton Gardens, Newcastle upon Tyne, gb

Oakstays City Centre Gem - main view

About the Property

Central Location
Oakstays City Centre Gem offers a prime location in Newcastle upon Tyne, just a short distance from major attractions like Newcastle Train Station, Northumbria University, and Utilita Arena. With an inner courtyard view, guests can enjoy a peaceful stay in the heart of the city.

Modern Amenities
Each apartment at Oakstays City Centre Gem features a terrace, fully equipped kitchen, flat-screen TV, and a private bathroom with a walk-in shower. Guests can also benefit from free WiFi, ensuring they stay connected throughout their visit.

Nearby Attractions
Conveniently located near Theatre Royal, Sage Gateshead, and St James' Park, guests can easily explore the vibrant cultural scene of Newcastle. Whether visiting for business or leisure, Oakstays City Centre Gem provides a comfortable and convenient stay.

Book your stay at Oakstays City Centre Gem for a memorable experience in Newcastle upon Tyne!

Facilities & Amenities

Parking
Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.2
Good229 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the comfy beds.

Categories

Cleanliness3.6
Service7.1
Location8.6
Room Quality4.6
Amenities5.6
Value for Money4.0
Food and Beverage9.1
Overall Experience7.1

Select topics to read reviews

A
AvagbGB
Verified booking
with friends
Standard Room
Stayed in Jul 18, 2025

"Dirty, horrible apartment."

1.0

Wasn't really anything to like

The flat was really dirty and generally very run down and grubby - the hob was dorty, stove backslash covered in grease, the cupboard doors were sticky and covered in dirt, every door and wall was dirty, there were dirty towels from the previous guests in the washing machine, the blinds in the bedroom were broken and covered in a thick layer of dust, the bed sheets has stains and marks all over them. The building itself was really dirty and the corridors stunk. The windows of the apartment are single glazed and you can hear the constant hum of fans and things dekm nearby restaurants. The bathroom was mouldy and the extractor fan didn't work so everything kept getting damp. I contacted the company as soon as I arrived and they were unhelpful. Stuff from previous guests left in the fridge. Overall a really terrible property which is not cared for or invested in.

Helpful?
A
AshtongbGB
Verified booking
with friends
Standard Room
Stayed in Jul 17, 2025

"Exceptional"

10.0
Helpful?
G
GavingbGB
Verified booking
group
Standard Room
Stayed in Jul 7, 2025

"Exceptional"

10.0
Helpful?
A
AmygbGB
Verified booking
group
Standard Room
Stayed in Jul 3, 2025

"Superb"

9.0
Helpful?
R
RobgbGB
Verified booking
group
Standard Room
Stayed in Jun 29, 2025

"Needs a good clean up"

2.0

Nothing didn’t end up staying there.

My wife and daughter wouldn’t stay there. Had to get a hotel. It was dirty and smelt horrible. Stained carpets and furniture. Doesn’t look like the photos

Helpful?
R
RidoutgbGB
Verified booking
with friends
Standard Room
Stayed in Jun 17, 2025

"Fair accommodation"

6.0

Great central location Comfortable beds and living room area

The shower flooded the bathroom floor when used Second time I used it the temperature of the water was boiling hot and the temperature control stopped working and scalded me, meaning we could no longer use the shower.

Helpful?
J
JemmagbGB
Verified booking
with friends
Standard Room
Stayed in Jun 1, 2025

"Very good"

8.0

The staff were very accommodating, quick with replies and very helpful. The apartments were very central didn’t need to get public transport. was easy enough to find the apartments. happy with our stay.

Helpful?
B
BrionieIE
Verified booking
group
Standard Room
Stayed in May 26, 2025

"Buy a candle…"

4.0

The location

The smell of the Chinese takeaway next to it. The extractor fan was in front our window and stunk up the whole apartment.

Helpful?
K
KevingbGB
Verified booking
family with young children
Standard Room
Stayed in May 14, 2025

"Never going back"

1.0

Central location

Nothing. Dirty, tired, shabby and massively oversold Impossible to find because the address in booking.com is inaccurate

Helpful?
H
HeathergbGB
Verified booking
family with young children
Standard Room
Stayed in May 3, 2025

"bad, disappointing, frustration, letdown"

1.0

nothing

everything i have sent you a video and pictures of the apartment

Helpful?