Realkasa Towers Loft

Konumunu

İlk gün kapı arızası nedeniyle yarım saat kapıda bekledik Çarşaflar çok temiz değildi

Alles perfekt, top Lage, sehr sauber, empfehlenswert

Заезд был удобный, хозяин был на связи. Расположение отличное, все в шаговой доступности.

Из-за того, что в номере нет окна, а только ставни, выходящие во двор было ощущение немного темного помещения. Просто нужно знать, что именно окон нет в номере.

Amazing location, so central yet SO quiet!

Could have been cleaner, fridge door broken, small touches

The lock box worked perfectly and the keys were easily accessible. The apartment is in a great location and that's about all it has going for it!

The bathroom was filthy (see photos) and the pillows were extremely thin and uncomfortable. I requested additional pillows. Following my first request the management company said this was "not possible". After I explained that I had recently had a mastectomy the management company STILL SAID NO. On my third attempt to obtain additional pillows, when I also complained about the dirty bathroom (and sent photos of the dirty bathroom to the management company on WhatsApp) I was told that it was now possible to have new pillows. Two pillows were delivered within a few hours (which was great) but only one additional pillow case was provided. We stayed in the apartment for 5 nights and at no time during our stay was the bathroom cleaned. Upon our departure, when I said how disappointed we were I was told that "we provided two more pillows, a service not included in my reservation". When I repeated that I had to ask for them THREE times and that the bathroom was filthy I never received a response. The bedding was also a disgrace, there was no duvet cover - only a sheet wrapped around the actual duvet - the duvet itself had clearly not been washed and the old flat pillows were disgusting (see photos) - we slept in our clothes! Having now read earlier reviews on Booking.com it is clear that the owner and management company have absolutely no respect for their paying guests as I am not the first person to raise these issues, none of which have been addressed and rectified. One guest even reported having cut their hand on the broken fridge handle (over 2 months ago) this has also still not been fixed. I have kept all of the WhatsApp messages and Booking.com correspondence. P.S. Bologna itself if beautiful.

Accogliente caldo e funzionale

Sporco sotto letto .aspirapolvere non funzionante e sporca.difetti riscontrati all arrivo tipo buco in pavimento e porta vetri bloccata aperta soffitto scrostato e muro un po sporco macchiato, ma nell insieme é stato accogliente e cucina funzionale.letto comodo