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7.6 / 10 Guest Rating

The Alex Apartments

135 Hallenstein Street, Queenstown, nz

The Alex Apartments - main view

About the Property

Luxurious Mountain Views and Modern Amenities

Discover The Alex Apartments in Queenstown, boasting stunning mountain and courtyard vistas. Enjoy the convenience of a fitness centre, sun terrace, and complimentary WiFi and parking.

Fully Equipped Units for Ultimate Comfort

Indulge in air-conditioned units with a flat-screen TV, kitchen, and stylish seating and dining areas. Relax in the walk-in shower with premium toiletries provided.

Scenic Picnic Area and Nearby Attractions

Unwind in the picturesque picnic area or explore attractions like Skyline Gondola and Queenstown Hill. With Queenstown Airport nearby, book your stay at The Alex Apartments for a memorable getaway.

Facilities & Amenities

Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Private picnics
Garage
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that you need show a valid photo ID upon check in at all times. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. A 3.5% credit card surcharge fee applies to all payments made by credit cards.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good107 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the clean and tidy.

Categories

Cleanliness7.0
Service7.8
Location8.5
Room Quality7.1
Amenities7.8
Value for Money7.4
Food and Beverage7.6
Overall Experience7.5

Select topics to read reviews

R
RowanauAU
Verified booking
extended_group
Standard Room
Stayed in Apr 23, 2026

"Excellent"

8.0

Good quality

Helpful?
C
CoryauAU
Verified booking
extended_group
Standard Room
Stayed in Apr 20, 2026

"Was good really enjoyed it"

8.0

Lean and tidy closet to town

Hard to get into and find the room and no staff on site to help

Helpful?
R
RebekahnzNZ
Verified booking
extended_group
Standard Room
Stayed in Apr 7, 2026

"Excellent"

8.0
Helpful?
R
RajnishnzNZ
Verified booking
extended_group
Standard Room
Stayed in Apr 1, 2026

"Exceptional"

10.0

Closer to cbd

It has residential neighbours

Helpful?
D
DerekcaCA
Verified booking
extended_group
Standard Room
Stayed in Apr 1, 2026

"Great stay and nice place."

9.0

Pretty good location and sleeps lots of people.

A lot of stairs which didn’t matter for our group but would for some.

Helpful?
J
JohnnzNZ
Verified booking
extended_group
Standard Room
Stayed in Mar 29, 2026

"Very Good"

7.0

Very difficult to find the right door and gain access when we arrived late at night

Helpful?
R
Rob CandyauAU
Verified booking
solo_traveller
Standard Room
Stayed in Mar 21, 2026

"Good"

6.0

Well appointed apartment.

Small loungeroom Limited privacy Too many stairs to carry heavy suitcases.

Helpful?
K
KenusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 17, 2026

"Good"

6.0

Very clean and well-appointed room. Blackout shades kept out the bright outdoor lighting. Bedroom window faced a natural wooded hillside.

The address is not marked on the building, nor is there any sign designating The Alex Apartments. I had to call the office, only to learn that the office was located at a completely different location. I had to plead for the codes to get in, after my "damage deposit" credit card was declined inexplicably. I have never before been asked for a damage deposit, and I did not like giving out my credit card info unnecessarily. I was exhausted after a long day of hiking and bus travel and was not happy at these obstacles to just being able to rest! Thankfully, I was allowed in without the deposit.

Helpful?
K
KevinieIE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

9.0

No staff on site at the Alex Apartments but very friendly and helpful staff at their main St James Apartments complex were very helpful with letting me store my luggage while I waited to check in.

Helpful?
W
WestenranzNZ
Verified booking
extended_group
Standard Room
Stayed in Mar 8, 2026

"Awesome thank you"

9.0

Location, parking

Too many stairs

Helpful?
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