Modern Bo-Kaap Retreat with Mountain Views Pool

Tv was not working

Location

No hygiene, the hosts are absent, no internet at the place, and a lot of mold on the walls, the blanket were not clean, pillows also, no WiFi. Horrible don’t recommend people to come.

The only good thing about this property is the lovely view from the balcony of Table Mountain and the city of Cape Town.

I have previously stayed in another, lovely, apartment in the same block, so couldn't believe it! It seems as though this property was possibly used as a party flat or similar. Walls were dirty with handprints and smears. Surfaces were sticky and dirty. Bathroom sink was partly blocked with little insects congregating around the plug. Mould on the bathroom walls above the window. Dirty windows. Broken cupboards and drawers in the kitchen and bedrooms. Dirty cutlery drawers. Ripped ironing board. Crockery available - washed everything before use. Couch in the living area very used - sunken & uncomfortable. Dirty balcony - old, dirty, ripped and broken couch on the balcony. Believe other review pics! All lamps and accessories (shown in photos) missing/broken. Half the lightbulbs not working, dreadful looking 'candle' - blackened & unusable. Non-working remote control - battery cover missing, so TV unusable. [R1000 cleaning fee included in the price - what for??] Very difficult to reach property management, but did so finally. They were unable to offer alternative accommodation and the only other option we were given was to find completely new accommodation at our own expense and then apply to booking.com for a refund. We did not have the budget for that, and as the booking was non-refundable, had no faith in getting anything back at all. Finally agreed that a cleaner would come (which they did, the following day) and I also requested some cleaning materials so that we could unblock the bathroom drain and wash some basic crockery and cutlery (didn't dare use the stove/oven). To be fair, bed linen and towels appeared clean and fresh. Also, shower appeared clean and bathroom was usable after we sorted out the sink drainage/insects. Microwave and coffee machine were clean. Between the property management company and booking.com, managed to wrangle and negotiate a partial refund. This took time and effort.

Accommodation not at all how it was advertised. It was so dirty, black mould in bathroom, and the rest of the apartment not looked after at all. We were not happy when we arrived - we tried reaching out to someone about this, but no one wanted to help. It was my first time being back home in South Africa after many years, and was very disappointed with this stay. We were just happy to have a bed to sleep in - but definitely didn’t feel clean.

did not take the breakfast. the location was fair

it was not clean at all. we asked for a second key since there was the 2 of us with different schedules, and so they did not return to us with an answer.

Sehr schöner Blick über Kapstadt. Das Appartement war für drei Personen groß genug mit zwei Schlafzimmern. Leider funktioniert das WLAN nur schlecht und der Fernseher war für uns nicht in Betrieb zu kriegen. Lag aber vielleicht auch an uns. Das Preis-Leistungs-Verhältnis war gut.

DO NOT EVER BOOK HERE, WE WALKED INTO A FILTY STINKING PLACE. VOMIT ON THE WALLS, SNOT SMEARED WALLS. TORN COUCHES, DIRTY FLOORS SHACKS AND HOMELES SHELTERS, DANGEROUS AREA. THEY IGNOR YOYR CALLS AND REFUSE REFUNDS. THEY SCAM PEOPLE , THEY REBOOK THE APARTMENT THEN SCAM THEN NEXT PERSON AGAIN TAKE THEIR MONEY AND REBOOK. NEVER REFUND.

DO NOT EVER BOOK HERE, WE WALKED INTO A FILTY STINKING PLACE. VOMIT ON THE WALLS, SNOT SMEARED WALLS. TORN COUCHES, DIRTY FLOORS SHACKS AND HOMELES SHELTERS, DANGEROUS AREA. THEY IGNOR YOYR CALLS AND REFUSE REFUNDS. THEY SCAM PEOPLE , THEY REBOOK THE APARTMENT THEN SCAM THEN NEXT PERSON AGAIN TAKE THEIR MONEY AND REBOOK. NEVER REFUND.