The Sunrise

This place should not be on the Hotels.com application. False advertisement, rooms smelled smoky although it was suppose to be a 'smoke free' environment, this is false. We had 2 rooms, not ready, smoky, rude receptionist, sketchy cigerettes o the ground and uneven side walks, a trip disaster. This is the first time I've taken the time to do a review

Stay Was Great

Regular

Need to clean better

Very clean and quiet. Also very spacious

Price, location.

Booking.com states one thing & you state something else. If you're using booking.com for marketing, then you need to clear things up that are contradicting in the app.

The location was very nice.

DIFFICULTY CHECKING IN! LONG LINE AND LONG WAIT! NO TOILET PAPER IN THE ROOM. I CALLED AND WAITED AND NO ONE CAME TO PROVIDE PAPER. I HAD TO GO TO A RESTAURANT TO GET SOME! RIDICULOUS!!!

Property had a great location

Firstly, the air conditioning did not work and before checking I told them that it did work. Then you have to pay for parking but in reality you do not have one reserved for you if you go out, no one guarantees you will find a parking lot again. The most important thing is the inside insurance for that they will not have your door with a master key did not work. The shower did not work and you give them complaints and they do not pay attention in the lobby. They will not provide you with ice, they sell it to you by the bags almost half because it had melted and they He says you have a better one and the person tells you that it is because of the heat, and the ice is supposed to be in a freezer. The pools are not properly cleaned and we tried to use one and there were people smoking marijuana, many people. The only good thing is that you walk and arrive at the beach in minutes.