The Sunrise

Booked through Priceline.com agent and no information was sent to me after booking. Got to property unable to make any connections. Went through agency to contact and unsuccessful, it was pouring rain and had my 2 older granbabies 10&6 with me. Tried to cancel and was unsuccessful had to pay for one night regardless. Ended up staying elsewhere.

if you looking to jus be by the beach then it was perfect. do think Luxury when you think of the rooms just because it’s on the beach tho, far from

I was directly across from the water and parking garage. I didn’t pay the extra parking that the hotel charges being from south Florida I knew better, the parking garage is way cheaper depending on the time and day.

DO NOT STAY HERE!!!!!!!!!!!!!!!!!!!! Finding the place and where to check in wasn't easy. The immediate neighborhood is unsafe. Parking was horrible. Finally found the place and where to check in, VERY unsafe. Homeless people in front. People doing drugs RIGHT ON THE STREET in front of the unit, my children got to experience that. Went to look into checking in or cancel, other guests were inside complaining that someone JUST tried to break into their room WHILE THEY WERE IN IT!!! The guest were told that THEY needed to make a police report in order to view the security cameras. The guest next to them was broken into and had belongings stolen. My children experienced all of this, they were in tears and afraid to stay. We tried to cancel immediately, the hotel refused to cancel and issue a refund and said that I MADE EVERYTHING UP!! While inside trying to cancel at the front desk, we could hear the employee on the phone rejecting someone else's request for a cancellation and refund. I'm assuming this is how they're making their money, the place is a dump, you need the hotel's approval for the refund, they reject it and still get the money for your stay. Not sure of the high rating, maybe they're going off of the old owner's ratings. THIS PLACE IS A DUMP!!!! DO NOT WASTE YOUR MONEY!! We lost out on our money and it was just as expensive as a Marriott, we were fooled by the ratings!!