Starlet Hotel Phong Nha

The room was very spacious and clean, with a nice view and the staff was very helpful and cheerful! There is a lot of parking space, they even provide a free breakfast...however, we haven't dared to try "pancakes", but regards the "pho bo" it was quite OK.

The bathroom was really smelly when you open the door and enter. But having lots of travelling experiences here in Vietnam and knowing how it might be... I could say it wasn't a problem-o!

Very very good hotel. The owner helped us with everything we needed, she was available at all times. Free breakfast when it was probably one of the cheapest places I've stayed in in Vietnam. So overall an amazing experience with this hotel, we could even leave our bags in the room without paying for an extra night while we went on a cave tour overnight.

The location is great! The 3am check in was extremely helpful Good breakfast Big room

Our bathroom was in VERY poor shape, clearly not cleaned from the patrons before and our sheets were dirty. The bikes we rented with the hotel were very poor quality

The staff was really helpful. The location was perfect. Nice rooms and good breakfast. No problem checking in and out in the middle of the night.

Owners were happy to help with anything

Eccentric, slightly forgetful but absolutely lovely staff! Happy to help with booking anything for anyone and as far as we heard were the cheapest around for booking tours/busses with.

The staff was brilliant. Very helpful and accommodating. I had to change dates last minute and they were very understanding. Room was great for the value. Breakfast included which was also great. We were able to rent motorbikes from the hotel which was handy. We also were able to book our bus to our next location via the hotel. Thank you for a great stay. Highly recommend.

Only thing which was a concern was the bedding had some stains on it. It got cold at night so maybe a thicker blanket. There was no TV in the room but wasn’t a big issue for us.

Ms Huyen was so lovely. She helped us arrange trips at a good price. The beds were comfortable. Bathroom was clean and good pressure in the showers. Location was good, close to everything and we could rent bikes from the property.

Nothing

Al good and excellent location and value