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9.4 / 10 Guest Rating

Grand City Hall Hotel & Serviced Residences

Balai Kota No.1, Medan, id

Grand City Hall Hotel & Serviced Residences - main view

About the Property

Luxurious Accommodations
Grand City Hall Hotel & Serviced Residences offers elegantly furnished rooms with modern amenities such as flat-screen TVs and free internet access. Enjoy a comfortable stay with thoughtful touches like tea and coffee makers in every room.

Diverse Dining Options
Indulge in a culinary journey at the hotel's various dining venues, serving up delectable Chinese, Japanese, and Western cuisines. Whether you prefer a casual coffee at the Coffee Shop or a sophisticated drink at the Piano Lounge, there's something for every palate.

Relaxation and Recreation
Unwind in style at the grand outdoor swimming pool or treat yourself to a rejuvenating massage at the spa and wellness centre. With top-notch facilities and services, Grand City Hall Hotel & Serviced Residences ensures a truly relaxing and memorable stay.

Book your stay now at Grand City Hall Hotel & Serviced Residences for a luxurious and unforgettable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double or Twin Room - Photo 1
Deluxe Double or Twin Room - Photo 2
Deluxe Double or Twin Room - Photo 3
Deluxe Double or Twin Room - Photo 4
1/4

Deluxe Double or Twin Room

Air-conditioned room with a flat-screen TV, desk and a tea/coffee maker.

30 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$88.21

$70.57

Includes taxes & fees
Premier Deluxe Double Room - Photo 1
Premier Deluxe Double Room - Photo 2
Premier Deluxe Double Room - Photo 3
1/3

Premier Deluxe Double Room

A corner room with more space.

34 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premier Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$94.16

$75.33

Includes taxes & fees
One-Bedroom Apartment - Photo 1

One-Bedroom Apartment

This air-conditioned apartments offers free access to the gym and swimming pool. Fitted with a flat-screen satellite TV, refrigerator with mini-bar and a personal safe. Private bathroom comes with a bath or shower, slippers and free toiletries.

72 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

One Bedroom Apartment

Non-refundable
Breakfast Included
20% OFF$100.14

$80.11

Includes taxes & fees

Guest Reviews

9.4
Exceptional378 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent service.

Categories

Cleanliness8.5
Service10.0
Location10.0
Room Quality9.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience10.0

Select topics to read reviews

C
ColinefrFR
Verified booking
couple
Standard Room
Stayed in Jun 28, 2026

"Very Good"

7.0

Comme la plupart des hôtels en Indonésie il est difficile de les entretenir dans le temps avec l’humidité. Des traces étaient présentes dans la chambre mais la chambre était tout à fait agréable. Nous avons pris un room service pour le repas du soir et c’était très bon et copieux.

Helpful?
A
AkshaygbGB
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Excellent"

8.0
Helpful?
V
VidalauAU
Verified booking
couple
Standard Room
Stayed in Jun 24, 2026

"Exceptional"

10.0
Helpful?
M
MatthewusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 23, 2026

"Exceptional"

10.0

I really enjoyed this hotel in downtown medan. The hotel is great, the staff is incredibly helpful and the rooms are spacious. I highly recommend

Helpful?
P
PaulgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Great place and service"

8.0

Great quality, good price. Spa and sauna good. Restaurants and bar all good and the staff are very friendly

The lift controls are independent for each lift so they all get pressed and that slows the service as all lifts end up stopping at every floor

Helpful?
B
BengbGB
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Perfect place to rejuvenate after travelling Sumatra."

10.0

We stayed here at the end of a couple weeks travelling Sumatra. The value for money was amazing. The facilities such as gym, pool and sauna were perfect to help us relax before the long journey back to the UK. Room was gorgeous and slept perfectly in the bed. Staff were extremely friendly and helpful and yeah just 10/10.

Helpful?
P
PhilippdeDE
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Very Good"

7.0
Helpful?
V
VeeauAU
Verified booking
extended_group
Standard Room
Stayed in Jun 20, 2026

"Would not stay here again as better options available"

7.0

Well located. Rooms ok. Facilities ok. All ok. Nothing great though.

Not very organized. Room was not available at check in as they had “allowed” a late check out. Facilities limited. Indoor pool was extremely overheated to the point of scalding. Too hot to enter. A bit chaotic and not relaxing…

Helpful?
A
AdrianochCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
S
SRImyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?