Surf Retreat Villa Sari Bali

Great very spacious villa, comfortable beds, nice big bright bathroom, good quiet location, lovely clean pool and friendly staff

The booking site sold us a private villa with private pool but in fact it is a shared pool with the guests from the other rooms even though the villa is much more expensive. This also made things far from private and created a few initial embarrassing moments between us and the other guests! None of the staff seem to understand this situation so we messaged the property via booking.com who replied saying they had changed the pool access but were unable to update the site for a month (????) but that we had got the villa at a lower than normal rate! None of this was clear at the time of booking and we were left a bit cross at the fact that the stay has been mis- sold. The villa was very dark not helped by several of the lights not working and the staff were unable to replace the bulbs apparently (they were very high) very limited kitchen utensils so not worth trying to cook including no eating knives and one saucepan etc. One top sheet was provided for the three beds on asking and no pool towels. Some of the kitchen cupboards were very dirty and the gas bottle set up was frankly scary!!! Don’t bother with the laundry service - it all came back wet and with an odd smell after 2 days🥴

Rally friendly staff They helped me with everything The location is great , close to a paddyfield and the righthander surf point Great value for the pricing

No complaints great value for the price

New facility, everything nice and clean, friendly staff! Great experience for a great price.

Pool is just perfect & non-slip floor. Nice relaxing areas surround pool. Room is good. Bed & mattress very comfy. Hot & cold shower. Quite big bathroom. Very quiet. Staff (Ady) is very friendly young man. He waited for us until we arrived & checked in at 1am. And gave us what we needed. Can use all facilities in kitchen & all in working order. So clean in & out. Walking distance to the beach. Views are beautiful. Very happy with hospitality.

Signal for tv is hard to get channels but we're not really bothered.

tv not work , hot water just a little

The villa was huge with kitchen, utensils to cook, big common area and plenty of space for a family despite I was by myself and didn't use that much. There is mosque nearby so you might wake up around 5 am with prayer.

The shower needs a good clean as there is mould so I'd recommend use flip flops. There is no toiletries and not even toilet paper which it'd be much appreciated as not everyone is used to rinse with the hose in toilet.