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9.1 / 10 Guest Rating

City's Heart Guesthouse

Rua Tavares Canário, 3 A, Ponta Delgada, pt

City's Heart Guesthouse - main view

About the Property

Central Location
Located in the heart of Ponta Delgada, City's Heart Guesthouse offers easy access to popular attractions like Portas da Cidade and Santuario Nossa Senhora da Esperanca.

Comfortable Accommodation
Each room at the guesthouse is equipped with a TV, and some rooms even feature a balcony or patio. Enjoy complimentary toiletries and a hairdryer for added convenience during your stay.

Convenient Amenities
Guests can take advantage of free WiFi throughout the property and benefit from the 24-hour front desk service. Additionally, a variety of activities such as golfing, windsurfing, and cycling are available in the surrounding area.

Book your stay at City's Heart Guesthouse for a memorable experience in Ponta Delgada!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional110 verified reviews
AI Summary

Guests highly rate the friendly and helpful service and frequently praise the great central location.

Categories

Cleanliness8.2
Service10.0
Location10.0
Room Quality8.6
Amenities8.7
Value for Money8.6
Food and Beverage9.1
Overall Experience9.6

Select topics to read reviews

J
JennifercaCA
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Comfortable and great location"

10.0

We stayed for two nights. Comfortable bed. Cute little kitchen with a fridge, microwave, table and two stools, big windows. Great location downtown, short walk to the waterfront, grocery store, restaurants and the main square. Parking could be an issue. We lucked out getting a spot on the same street and just left it there preferring to walk around. Host was nice.

All good.

Helpful?
S
SabinaseSE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
J
jamesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
D
DarmonptPT
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Uma estadia agradável num alojamento central, ideal para conhecer toda a ilha de São Miguel."

10.0

A localização era ótima, mesmo no centro da cidade, o que facilitou bastante os nossos passeios pela ilha. Era muito fácil estacionar o carro à noite. O alojamento foi um bom ponto de partida para explorar São Miguel.

Helpful?
C
Camila and GonçalousUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 9, 2025

"Cozy and lovely stay in central Ponta Delgada right by the sea."

10.0

It was a very comfortable and cozy stay. It feels like you're being invited into a family home and I felt very cozy and happy to get in bed every night to read a bit before going to sleep. The staff is very kind and asked how I was finding everything during my stay. They provided more than enough amenities for me. Plates, cups, utensils, condiments, and even salad seasonings (olive oil and vinegar) were provided in my room in case I brought anything to eat. Towels were also provided, and the bathroom was supplied with shampoo and shower gel in case I didn't bring any with me. The bathroom was also stocked with Q-tips, tampons, and some other hygiene products in case I needed them. The room is also provided with a binder/folder giving suggestions and tips to enjoy São Miguel, including restaurant and shopping suggestions, as well as resources for other things you may need such as contacts for local taxi services, nearby grocery stores, laundry services, etc. The location was excellent, only a 2 minute walk from the seaside/marina and a 5-10 minute walk from Ponta Delgada's historic center. It was a very lovely stay - absolutely great value for money for a short trip to São Miguel

There isn't much to not like. It provides everything as advertised with lovely and kind service. It's not a hotel - it's a local accommodation more like an AirBnb, so don't expect hotel catered service during your stay such as room service.

Helpful?
M
MikhailesES
Verified booking
solo_traveller
Standard Room
Stayed in Dec 8, 2025

"Exceptional"

9.0
Helpful?
B
BrianusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 20, 2025

"Exceptional"

9.0
Helpful?
N
NicholasgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Nov 11, 2025

"All in all a very pleasant stay."

8.0

The guesthouse was simple "no frills", traditionally characterful, and comfortable situated conveniently centrally within Ponta Delaga. The owners made you feel welcome and assisted with providing advice and helping you in making arrangements.

Helpful?
S
Serhii Orlov skSK
Verified booking
solo_traveller
Standard Room
Stayed in Nov 2, 2025

"Good"

6.0

The room was not cleaned once during the 5 days of stay

Helpful?
L
Lorenzo CasatiitIT
Verified booking
couple
Standard Room
Stayed in Oct 30, 2025

"Accogliente affittacamere in centro a Ponta Delgada"

10.0

Alfonso è un ospite delizioso, disponibile per le necessità usuali e particolari, pronto a dare consigli utilissimi per reperire esercizi commerciali e ristoranti adatti a tutti i desideri. La zona è fantastica, a due passi dal centro di Ponta Delgada e alla marina. L'appartamento è una camera con bagno e cucinino annesso, con microonde, condimenti e stoviglie. Pulito e comodo, non è presente aria condizionata ma un deumidificatore, che comunque non è stato necessario utilizzare.

Abbiamo avuto qualche difficoltà col wi-fi, ma non abbiamo chiesto perchè non ci sarebbe servito. Le vie vicine sono un poco strette per cui può essere difficile fare manovra per parcheggiare se si ha una macchina grossa.

Helpful?