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9.1 / 10 Guest Rating

City's Heart Guesthouse

Rua Tavares Canário, 3 A, Ponta Delgada, pt

City's Heart Guesthouse - main view

About the Property

Central Location
Located in the heart of Ponta Delgada, City's Heart Guesthouse offers easy access to popular attractions like Portas da Cidade and Santuario Nossa Senhora da Esperanca.

Comfortable Accommodation
Each room at the guesthouse is equipped with a TV, and some rooms even feature a balcony or patio. Enjoy complimentary toiletries and a hairdryer for added convenience during your stay.

Convenient Amenities
Guests can take advantage of free WiFi throughout the property and benefit from the 24-hour front desk service. Additionally, a variety of activities such as golfing, windsurfing, and cycling are available in the surrounding area.

Book your stay at City's Heart Guesthouse for a memorable experience in Ponta Delgada!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional110 verified reviews
AI Summary

Guests highly rate the friendly and helpful service and frequently praise the great central location.

Categories

Cleanliness8.2
Service10.0
Location10.0
Room Quality8.6
Amenities8.7
Value for Money8.6
Food and Beverage9.1
Overall Experience9.6

Select topics to read reviews

J
JoaniscaCA
Verified booking
solo traveller
Standard Room
Stayed in May 27, 2025

"Very good"

8.0
Helpful?
J
JanczCZ
Verified booking
young couple
Standard Room
Stayed in May 22, 2025

"Good price, but if they have so high score, we expected more."

6.0

Location, price

Difficult parking, No wardrobe or any space for clothes and other personal belongings (maybe for 1-2 days okay, but not for a week), problems with hot water. Cleanliness was so so, but microwave was really disgusting. We were afraid to warm up any food there. And top shelf in bathroom was dirty too.

Helpful?
S
SergeyusUS
Verified booking
solo traveller
Standard Room
Stayed in May 13, 2025

"Wonderful, authentic place"

10.0

If you want an authentic experience of Ponta Delgada - this is your place. The location is ideal - you find yourself in an old building on a quiet street at a walking distance, just minutes, from the historical center and everything you may need or may want to see. The place is clean, comfortable, and gives you a feeling of being a family guest. Afonso is very friendly and helpful, providing good advice on everything non-obvious that you may need in town, from places to eat and buy (Apito Dourado was his recommendation of a closest good place to eat) to fado concerts. It will always stay as a good memory. Strongly recommended.

Helpful?
M
MariusatAT
Verified booking
young couple
Standard Room
Stayed in Apr 14, 2025

"Exceptional"

10.0

Family accommodation as it used to be (i.e.: nice). Very attentive, personable and helpful hosts who actually make you feel welcome. The simple things done well: Clean rooms, clean house, warm hearts.

Helpful?
J
JohnieIE
Verified booking
solo traveller
Standard Room
Stayed in Apr 7, 2025

"Basic but pleasant,excellent location.Two good local restaurants.Turn left for the cheaper."

8.0

Alonzo is a good host.

Helpful?
J
JeffcaCA
Verified booking
solo traveller
Standard Room
Stayed in Mar 18, 2025

"Very good"

8.0
Helpful?
C
CaracaCA
Verified booking
solo traveller
Standard Room
Stayed in Jan 5, 2025

"Good Value! Nice Owners!"

10.0

Quiet neighborhood, nice owners who live on property. Comfortable room and clean.

Helpful?
U
UlrichatAT
Verified booking
solo traveller
Standard Room
Stayed in Dec 21, 2024

"Superb"

9.0
Helpful?
R
RobertgbGB
Verified booking
solo traveller
Standard Room
Stayed in Oct 26, 2024

"Backpacker oasis on an island"

10.0

I visited as a backpacker on a budget so for me this was perfect . Great value , very clean , great facilities and the room I stayed in, the sunflower room had a small balcony to sit out on and people watch . Perfect !

Nothing

Helpful?
M
MartinczCZ
Verified booking
young couple
Standard Room
Stayed in Oct 12, 2024

"Superb"

9.0
Helpful?