Val Du Charron Wine & Leisure Estate

Beautiful, well located

Building activities

Breakfast buffet was good, but there were flies buzzing around the food. Need another fan at the hot breakfast ingredients.

The swimming pool at the Manor House, which all huests myst use looked green, hence nobody was swimming even though it was 39°c. No view from the rooms, even though they were comfortable and spacious.

We had a great stay - the staff was extremely friendly and welcoming, room was great, restaurants onsite were really good, and the views were amazing!

Nothing

Very quiet, beautiful setting. Staff were amazing and super friendly. Sleep quality and shower were fantastic. Glad there was hairdryer!! Breakfast was fab and best granola.

The room interior is quite basic and dated. Needs an update. Restaurant also felt like it needs an update on the interior side.

The views are lovely

We'd been to Val Du Charron a couple of years ago, and our experience was great, the views divine, the restaurant and spa did not disappoint, which is why when friends picked Wellington for their wedding, I booked Val Du Charron immediately. We were sadly disappointed this visit. Our booking was made a year in advance, and we were not informed until the day before that there would be construction at the hotel. This normally would not phase me if provided time to prepare as we have a newborn with us. Upon arrival, we were met by Si, who was lovely and showed us to our rooms (booked 2 as we had my mum traveling with us). Our rooms were sadly filthy. There were cobwebs, spiders, cockroaches, and millipedes enjoying our lodgings with us. The curtains had not been aired or cleaned as they were glued together by insect activity. The beds, however, were clean, and so we decided to deal as we'd mostly just be sleeping there anyway. During bathtime, the shower started to fill up with sewage in our room and my mums. I reported this immediately to Si, who did come by to check it out and also find us an open family room for the night as it was rather late in the evening to do anything about the plumbing. I'm in two minds about this part of the experience because while the room was new, clean, spacious and lovely, there was no bath in the bathroom that had sufficient space for a bath-shower combo. Families need to bathe children, so this is a very poor design. Also, the tiles used for the shower floor were backsplash tiles, which are glossy and, therefore, slippery - also a poor design choice. I'm hoping the new apartments being built are better designed than this as it's a hazard. We were sad the restaurant was closed for the renovation, but were excited to hear we would have breakfast in our rooms. The breakfast for this type of establishment was disappointing, to say the least.