Host & Stay - 11 Bakehouse Yard

So very handy to everything.modern facilities .well presented property.so very clean

Key fob to gain entry was difficult as no instructions..could do with clearer explanation of where parking w zone was.

Location, quality, amenities, cleanliness - pretty much everything apart from…

The mattress was a bit soft for me (but I guess personal choice) :-) Host and stay (the agent) weren’t brilliant (9 out of 10 for them).

The location - in the heart of the town, but also peaceful. the facilities - TV in every room, facilities in kitchen, large bath, great shower, comfortable beds

lack of drawers for clothes in one of the bedrooms (only a minor quibble)

Modern and nicely decorated.

You have to pay a £250 deposit in full up front and it takes 14 days to come back into your account less a £10 admin fee.

Modern and well equipped house in a fabulous location.

Although the accommodation sleeps 4 we struggled for comfortable seating areas when my daughter and her partner came to visit on my birthday. Also only 3 bar stools for dining. We would say fits 3 adults comfortably.

After being moved property after a mix up with booking.com we soon realised we’d left property at the previous address. We called and texted for two days needing to find our property. We were told we would receive a call to see if house keeping found the glasses case, my husband has now had to take the day off work due to no one responding When no one arranged for us to re access the property or get house keeping to look for our items, I then asked the lady I spoke to on the phone to post our property home. She then told me she’d be sending me the postage invoice! We asked for two days to return to the property, leading to us not being to drive for the duration of our trip. We also risked driving home all the way to Manchester without them. This service is unacceptable, I would not recommend this company Review update this company have also taken a further unauthorised payment from our credit card today, I will be reporting them to trading standards

Location, size, facilities....although...stairs were a little precarious.

Stairs...a little precarious on the way down

Nice and clean

Nothing