Amber Lodge

The location, security, the lodge and amenities. Beautiful location and everything worked, kitchen well stacked.

Don't expect hot watwr in any sink, though showers had good hot water. There is no shower gel or shampoo, should have been mentioned. Only one set of towels provided.There was one throw that emitted huge amounts of fluff that had to be vaccumed off the whole lodge daily , potentially harmful as well as it's synthetic fibre

The heating is ground source. It wasn't warm, and some type of secondary heating is needed, maybe a fan heater. I know this saves the host money on heating bills, but you do expect to be warm. Probably great in the summer

The house is beautiful, my children loved the open plan and views. Beds were very comfortable. Kitchen had everything you could need and the washer/ dryer made it easy for me to keep up on my washing instead of waiting to do it all when I got home. The staff exceeded my expectations after I forgot some personal items in the property after we locked up and got home and I now have those valuable items back. I would definitely rebook with this company again.

It has given me husband the itch to move out somewhere more rural.

Two days before the holiday I rang booking.com to ask about the collecting keys. I was told one hour before arrival i will be receiving an email with instructions . Never had that mail and the phone number to contact the owner never worked. We were outside the property for about an hour. My husband and his friend walk back to another property to speak to some one. Luckily that person went to owners sisters house and then we got the cord for keys from a very nice lady called Sally. ( owners sister). wasnt to good start. Very bad communication . I cant imagine if we went at night time there is no way we could get the keys. Booking .com sent a pin, when booked which is completely wrong

Better communication to get the keys. We were disappointed , frustrated . And helpless

Probably overdue a deep clean of the sofas and areas around

The whole house and the faciliities. The location is perfect.

None

The lodge and the views

Both shower heads lacked any pressure and leaked.Need Changing Sink in bedroom by Log burner needs attention as water not draining away correctly

Spacious and good location

Not the cleanest of places