Solaz, a Luxury Collection Resort, Los Cabos

This was our forth visit here and we loved it just as much as every trip before. We stayed on the Club side and enjoyed having our own condo with laundry plus a kitchen. This is a unique resort and built to relax, workout, and enjoy all that Cabo has to offer. The infinity pools are spacious with lower noticeable chlorine smell compared to other hotels. The whole resort is very clean - the team does a great job caring for it. The gym is lovely with a bright spacious space with both indoor and outdoor equipment. Parking on property is free which is appreciated. We came right before Christmas and the resort was decorated for the holidays with uplifting holiday music playing in common areas. We even received a beautiful chocolate Christmas tree. It was delicious! The team on site is amazing with top notch service. We find the restaurants on property to be too expensive so we eat off property most of the time. Would be great if Solaz could bring restaurant prices down 15% at least, then we would gladly enjoy the on property restaurants. Highly recommend!

The food was delicious . The room was uncomfortably noisy from the street and it really takes away from the ambiance. The resort is too expensive, not to have taken that into consideration.

My wife and I had a perfect 7-night stay at Solaz Los Cabos. I’m a Marriott Ambassador Elite and travel extensively, and Solaz stands out for its privacy, beautiful design, and consistently excellent experience. We were upgraded to a beach-view room with a plunge pool, and it was spectacular. The beach is stunning, food was excellent, and the spa was a highlight. Big shout-out to Teresa and Gabriel (our butlers), Fatima at Cascabel, Yowany at Mako, Andrea at the spa reception, and Teresa for an outstanding spa treatment. The only disappointment was the service at Sakugara Japanese restaurant. The food was great, but the service was subpar.

Very disappointing experience at Solaz, a Luxury Collection Resort, Los Cabos. At check-in, we were persuaded by a staff member named Sergio to attend a “90-minute” meeting that turned into over 2.5 hours. We were told there was no obligation and promised 15% off food & beverage, which was emphasized multiple times as the only reason we agreed. The meeting itself was uncomfortable and aggressive — we were shuffled between multiple salespeople, pressured repeatedly, and presented with wildly inconsistent offers, ranging from a $120,000 package down to a $20,000 two-stay deal, just to get us to sign something. At checkout, we were told the food & beverage discount only applies to club members, a condition that was never disclosed. Had we purchased, the benefit would have been honored — since we didn’t, it suddenly wasn’t possible. This is not about the money. It’s about being misled to our faces and having our vacation time taken under false pretenses. When we tried to address it, Sergio ignored us and hotel staff refused to help or escalate. It was also clear that this property prioritizes the club and residences, not hotel guests. For the price point, there are far better options in Cabo that treat guests with honesty and respect.

7th trip to Cabo - previously stayed at Hilton, Casa Maat, Cabo Azul, Pueblo Bonita, etc. First Solaz stay. Marriott Ambassador. The room decor and layout was great for our fam of 4. 2 full baths, 3 full closets, 2 Q beds and a fold out couch, patio, full kitchen, laundry. Grounds and facilities very well-maintained. Excellent job with NYE fireworks on beach. Breakfast buffet very good (ours was included, but $60pp/daily if not). My complaints were a VERY understaffed pool service group (yes, I know it was the holiday season) and a freezing cold main pool, rendering the hot tubs useless because they were FULL (overflowing, in fact) of screaming children under 5. Very unpleasant. We have a 12 and 17 yr old who are quiet and the "family" pool was very unpleasant due to littles constantly running, throwing balls everywhere, splashing, crying, etc. People also had lots of dogs in pool area. For a "5-star" resort at this price point, this was unacceptable. Daily pool experience diminished the overall experience. Also ordered drinks only during the mid-afternoon (2pm - off-time, not meal time) from room service, took over an hour and instead of a glass of wine, got a bottle for $100 - not ordered. As mentioned in previous review, ALL food and drink VERY expensive - expected, understood, but FYI.

This hotel is beautifully designed. We stayed at the club in a 2 bedroom suite. The rooms are gorgeous. There is noise from the highwa, so if you are sensitive to noise, stay elsewhere. The service here was mediocre for Cabo. It doesn’t compare to Las Ventana’s, Palmilla, or Esperanza. The views are pretty and rooms are all ocean view. The vibe of the hotel is serene and quiet. No live music or entertainment at all. Hotel lacks personality and charm. Stay here for a luxurious room and peace and calm. I would come back for the right price, however there are definitely more charming luxe hotels on Cabo.

We had such a fantastic experience at Solaz during the 2024 Christmas holiday season, we went back again in 2025. Once again, Raul and Rafael made our stay special. They were attentive to our every need and are amazing at their jobs! We consider them friends and they will be a primary reason we will go back for 2026 Christmas holiday season! In addition to great butler service, the entire Solaz staff is top shelf. The property is immaculate and the food is exceptional. I stay at Marriott properties 100+ nights a year. Solaz is hands down my favorite. To the hotel leadership, you have stars in Raul and Rafael. People make the difference!

My family has now visited Solaz twice, and each time the experience has been above and beyond. The staff is incredibly attentive; Raul, Raphael, and Octavio were all specifically outstanding in helping us feel at home. The resort is beautiful, the rooms are pristine, and the food is delicious. We are all looking forward to hopefully visiting again!

The good: Our experience over was great. However we couldn’t get past the cost of the hotel for what we got. I will say the hotel was very civilized and maybe that what we were paying for. Very clean, professional, friendly staff etc. Lots of nooks and crannies to “get away “ , never once felt “crowded “. The pools, hot tubs and swim up bar was A Plus. The Bad: I ordered room service, and had no place to really eat my food. For the price we paid for the room, it should have a table or a desk to eat or work on. The thermostat would only let you drop the temperature down to 72°. I would expect that at a cheaper hotel. We ate at the Al Pairo Restaurant. We ordered an appetizer, and an entrée each. We found the food, tasteless, and left hungry. I had to order room service after I got back to my room. The Ugly: I was charged over $150.00 (US dollars) for transportation I ordered, but did not use. They would not work with me on a refund. Overall I thought the hotel was overrated for the price we paid. Other cheaper resorts in Mexico had better breakfasts (more choice of meats etc). Hope this helps

Jorge Aguilar was fantastic! Very attentive and helpful. We appreciated his attention to detail during our stay. He helped with arranging of activities and organizing transportation. His recommendations were appreciated