Lucky Gem Penthouse Suites at Signature

Easy walking access to the MGM casino, the Grand Pool, and anywhere else via quick and easy rideshares. Free valet parking and the balcony were both a huge plus for us. The room was exceptionally clean and laid out well. Comfortable bed with nice pillows. The hotel staff (valet and front desk) were very pleasant. It's pretty quiet as well (for Vegas).

Although we were aware of no maid service during the stay, the garbage collected quickly, and we ran out of clean towels (only because we didn't manage them very well). Although we checked with housekeeping and the property manager, we were unsuccessful in getting any extras, but ultimately, we found an extra set in a cabinet, so we made it through without issue. The 16th floor ice machine didn't work, but it was only a very, very minor inconvenience. Not sure the thermostat actually controls the unit, as we had it set very cold, but the room generally was warmer than we liked. Although it was over 100⁰ outside for most of our stay, so it was not unexpected.

This was advertised as a penthouse suite but it’s on the 5th floor and the view was not good.

Great location We used mgm main pool

Location and the comfort. The owner helped drastically with an error on booking.com’s end.

Was a little dated and the room wasn’t as clean as it should have been for the price.

Clean, spacious, responsive host.

Booking.com screwed up my stay and I had to go get a different hotel to stay. I booked the room when I got off my plane at 12am. I tried for 4 hours to get bookings to fix my stay. Hotel never received my reservation on book.com is impossible to work with . Even after I have spent hours on the site home with them they still don’t even know I ever had to find a different hotel to stay. Never got my money back. They have foreigners answering the phone that don’t even speak English. Will never use Booking. Com again!!