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9.2 / 10 Guest Rating

Rubi Tulum

Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23, Tulum, QROO, 77760, Tulum, MX

Rubi Tulum - main view

About the Property

Luxurious Spa and Amenities - Indulge in massages, body treatments, and facials while enjoying private plunge pools and rooftop spa tubs.

Dining and Entertainment - Savor delicious meals at the restaurant, grab snacks at the cafe, and unwind with a drink at the bar/lounge. Room service is also available for convenience.

Convenience and Comfort - Stay connected with complimentary Wi-Fi, enjoy entertainment on 55-inch Smart TVs, and relax in deep soaking bathtubs with rainfall showerheads. Valet parking and concierge services make your stay stress-free.

Book your luxurious stay at Rubi Tulum now and treat yourself to a relaxing getaway with upscale amenities and convenient services.

Facilities & Amenities

Boat tours nearby
Nature reserve
Proposal/romance packages available
Lot hours - 24 hours
Hardwood flooring in public areas
Free WiFi
Garden
Street parking
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional53 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

H
Hulya
Verified booking
Standard Room
Stayed in May 7, 2024

"Exceptional"

10.0

I like everything

Helpful?
A
Affeia
Verified booking
partner
Standard Room
Stayed in Apr 23, 2024

"Excellent"

8.0

Lovely Hotel, lovely pool, nice view for sunrise and sunset, nice rooms and roof top plunge pool, the bad of this hotel is the ramp u have to take to get to your room, multiple stairs to go up and down to get to room, living area and rooftop, no bathroom, the shower is in the tub which is a negative for me, water was splashing all over, and the roads to get to the hotel is really bad and dark, but overall its a relaxing hotel.

Helpful?
T
Thaddeus
Verified booking
partner
Standard Room
Stayed in Apr 22, 2024

"Exceptional"

10.0

The property is beautiful. My wife and I truly enjoyed our stay, and the staff works hard to make sure you feel at home there. We definitely will be back at Rubi Tulum

Helpful?
V
Victor
Verified booking
partner
Standard Room
Stayed in Apr 19, 2024

"Exceptional"

10.0

Hhermosa propiedad, pero esta en un ligar con un acceso aun un poco complicado

Helpful?
A
Abhishek
Verified booking
partner
Standard Room
Stayed in Apr 19, 2024

"Excellent"

8.0

Lovely property once inside. Gorgeous room. Decent restaurant. The access road is bad as the area is still being developed and there quite a bit of construction going on around.

Helpful?
M
Mihesha
Verified booking
partner
Standard Room
Stayed in Apr 2, 2024

"Exceptional"

10.0

I really enjoyed the property it was beautiful just has featured. The only downside was the surrounding areas outside of the property and the roads leading to the property. Once you got the property you forget about the surrounding areas.

Helpful?
J
Jessica
Verified booking
friends
Standard Room
Stayed in Mar 25, 2024

"Exceptional"

10.0

The staffs was wonderful and very friendly and helpful. The hotel is amazing, beautiful.

Helpful?
K
Kate
Verified booking
partner
Standard Room
Stayed in Mar 21, 2024

"Exceptional"

10.0

Rubi is a complete oasis in the middle of the jungle. The staff, especially Diego were unbelievable. By far one of the best trips we have ever taken. There is construction in the area which is to be expected in Tulum however the shelter of the hotel, rich natural habitat and complete vibe still take you away to paradise. Strongly recommend this property.

Helpful?
B
Barbara
Verified booking
partner
Standard Room
Stayed in Mar 7, 2024

"Exceptional"

10.0

The resort is perfect for a romantic, quiet getaway, which is exactly what I was looking for. Our penthouse suite was simply stunning..three floors of lux living & very private. The food at Balaxe was delicious. The staff throughout the resort was friendly & very helpful. The gorgeous resort was the perfect setting to celebrate our wedding anniversary.

Helpful?
J
James
Verified booking
partner
Standard Room
Stayed in Feb 21, 2024

"Exceptional"

10.0

Accommodation: The rooms at Rubi are spacious, tastefully decorated, and equipped with modern amenities to ensure a comfortable stay. The plush bedding guarantees a restful night's sleep, while the private balconies offer breathtaking views of the surrounding natural beauty. Dining: The dining experience at the Rubi is a culinary delight. The on-site restaurant serves an array of delectable dishes, ranging from local specialties to pizzas fired in the pizza oven, prepared using fresh and locally sourced ingredients. The attentive staff ensures impeccable service, adding to the overall dining experience. Prices are high comparatively to going into the city FYI. Service: The service at the Rubi is exemplary, with attentive staff going above and beyond to cater to guests' needs. From seamless check-in and personalized assistance to prompt room service. Overall Experience: In conclusion, the Rubi offers a perfect blend of luxury, comfort, and tranquility, making it an ideal destination for those seeking a memorable getaway. Only thing that needs to be improved are the surrounding roads, but I highly recommend a stay at the Rubi.

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