Sofía by Bunik

Was a super cute hotel! Service was awesome & the pool was really nice.

Extremely noisy and unhelpful staff My stay was disappointing. The room was extremely noisy, and when I asked to change rooms, I was told there were none available — which clearly wasn’t true. The microwave was unusable because it was missing the base, and there was no coffee machine or cups in the room when I checked in. I had to specifically ask for one. The staff seemed indifferent and unwilling to help. Even a simple request to check out an hour later was met with “impossible.” Overall, I would not recommend this place for more than 2–3 days.

Nice view with pool!

Mixchell and sorahya were beyond helpful and knowledgeable about the local activities and sites. I 100% recommend this stay for anyone considering

This hotel is a SCAM!!!!!I had prepaid a booking through Expedia and the front desk told me they did not have my booking.

Usually Sofia is five stars. I have stayed here many times with no troubles. However, on this trip the safe didn’t work. We were there for nine days. It was never fixed. In addition, there was no hot water. When we looked, the hot water heater had been removed for maintenance. Who needs a safe or hot water.

The staff is always so polite and accommodating.

Place was good I really liked it. The bed was comfortable wish blankets were a little thicker though. Also wish the rooftop bar was open but other than that it was great.

Nice place to stay

El agua de la regadera no tenia presion, incluso habia momentos en los que no salia agua, el cuarto de mi cuñada tenia hormigas por toda la cosina, el sr que estaba en recepcion por las mañanas no fue muy amable, no queria nada de ruido por los pasillos y si vas con niños es imposible mantenerlos en silencio de ahi en delante that was fine ☺️