TUK Tulum

Very Comfortable, spacious and clean. The amazing grocery store across the street was a huge plus. Special shout out to Roger at the restaurant in the building. He went out of his way to make sure we were taken care of and well fed.

There was no way for us to guage wether or not we were going over the allotted electricity usage or how much we'd have to pay if we did, so weren't able to use the AC much.

The property was next to a big supermarket where you can find everything.

They charged me double the price of the room just because I have a useless small upper terrace with a mini pool which I never ever used or went up to. First, it was too small and not clean, second and most importantly, the sun never hit that part of the hotel, so it was always shaded and no sun whatsoever. In short, I was paying 380 euro a night , simply for a room which at most can be charged 120. By the way, for the rest of my vacation, I rented the same exact room but without upper useless terrace, for just 90 euro a night, the exact same room and in the same hotel, the only difference is that it was not the hotel management who owned the room so I was renting it directly from the owner. I was really ripped off and scammed by the ridiculously expensive price I had to pay, which I strongly believe they should be refunding half of it at least. I am a big influencer on insta and I am thinking of sharing my bad experience with this hotel there. When I tried to question the extremely high price of the same room when rented from the hotel instead of the owner, the answer was we have to pay salaries of our staff and employees . What a reply, so you make me pay 4 times or more the normal price just to pay your employees 😂😂

great apartment in great location, modern & clean