TUK Tulum

The accomodation was in a lovely location and staff were very friendly! We felt at home especially with our private pool and supermarket right opposite.

There isn't much. Maybe a slight confusion when checking in but it was very late and wasn't something that concerned us too much.

Super well-kept area, nice apartment, very comfortable beds, nice swimming pool and place to rest, next to the supermarket, quite and peaceful place, clean AC and nice fan with speed regulation, 24h reception and laundry on the estate (with reasonable prices)

smelly headbroad from the bed and wicker baskets, no kitchen sponge and dishwashing liquid

The shared and private pool is nice. The staff is very friendly and they helped me directly with my problems. Great location with secured private parking!! Next to a big supermarket and on the way to the beach.

Not the cleanest but ok.

Modern facilities had everything we needed, private pool, Helpful and attentive WhatsApp group Free parking onsite

Front door did not feel very secure (more of an internal door) but no issues Our apartment was lovely however our pool overlooked a supermarket car park so no picture perfect jungle views

Nice & modern design, good value for money. A huge supermarket is next to the apartment

Toilet smell really bad… I had a private pool but someone threw a cigarette there so couldn’t use it

Cleanliness, friendly staff, location and great ambiance

The apartment with private pool was absolutely stunning, great sized rooms, well equipped kitchen, balcony and pool both great with nice jungle views. Everything was decorated well and very clean, the bed was very comfortable too. We also had access to the rooftop pool area which was well maintained and enjoyed some evening sunshine up there. Great location for the supermarket which we used a lot and easy access to town for food/ activities.

Stayed for 4 nights but no room cleaning so we did have to take rubbish out a couple of times and would have welcomed a brush in the room to sweep the floor.

The location, close to town and a large supermarket. The pool on the rooftop. The overall look and feel of the room.

The smell of sewage in the toilet. No housekeeping service for stays under 6 nights, we had to ask for fresh towels, more shower gel and shampoo. The kitchen is not practical to use even though it is fully equipped (no kitchen towel was provided, no place to dry the dishes after washing them). The poor cleaning standard of the room: with the sun light you could see how badly cleaned the surfaces were. The smell of cigarette in the room every time we entered it from the street, as if the ventilation was bringing the smoke from a neighbouring room. The noises from the trucks delivering products to the supermarket right below us. The towels had black stains.

Super comfy and good Wi-Fi. Right next to supermarket so easy to buy for and make in the kitchen. Own pool was good and private so naked sunbathing was possible! Roof top pool for sunset swims was never busy.

Depending on which block you get depends on the view and the noise. If you lucky you get a jungle view if unlucky you get a view of the parking lot and giant supermarkets. Ask for a jungle view and you should be good