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9.6 / 10 Guest Rating

Hotel Milam, Michelin Key winner

Calle 10 Sur, La Veleta, Tulum, QROO, 77765, Tulum, MX

Hotel Milam, Michelin Key winner - main view

About the Property

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at our spa. Relax by the outdoor pool or explore the area with bicycles for rent. Enjoy complimentary Wi-Fi and beach shuttle services.

Dining and Drinks
Savor a meal at MILAM, our Michelin Key-winning restaurant. Unwind with a drink at the poolside bar or one of our two bars/lounges. Don't miss the cooked-to-order breakfasts available daily.

Comfortable Accommodations
With 36 air-conditioned rooms featuring private pools, make yourself at home with free Wi-Fi and daily housekeeping. Additional amenities include luggage storage and laundry facilities.

Book Hotel Milam now for a rejuvenating stay in Tulum!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Full-service spa
Pool umbrellas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:00 AM to 11:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 17 years old and younger are not permitted at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

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Grand Room

1 King Bed645-sq-foot room with garden views Layout - Bedroom and living roomRelax - Private poolInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled waterSleep - Premium bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Iron/ironing board and wardrobe or closetComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableSmoking And Non-Smoking

59 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerBathrobe

Deluxe Villa

Non-refundable
Room Only
20% OFF$664.19

$531.35

Includes taxes & fees

Guest Reviews

9.6
Exceptional92 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful scenery.

Categories

Cleanliness9.1
Service10.0
Location9.1
Room Quality10.0
Amenities10.0
Value for Money9.6
Food and Beverage9.1
Overall Experience10.0

Select topics to read reviews

S
Sebah
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Exceptional"

10.0

Na

Helpful?
P
Paige
Verified booking
partner
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

Beautiful hotel, nice stay and really yummy food at the restaurant!

Helpful?
L
Leidys
Verified booking
partner
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Amazing

Helpful?
W
Wayne
Verified booking
friends
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

This is an absolutely beautiful hotel with friendly and amazing staff. Food was also excellent.

Helpful?
K
Kadeshia
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Good"

6.0

The staff, food, and spa services were exceptional. However the property up keep and cleanliness needs improvement.

Helpful?
C
Cedric
Verified booking
partner
Standard Room
Stayed in Sep 19, 2025

"Excellent"

8.0

Lovely area, super picturesque. A bit lonesome if by oneself as there isn’t much to do within the resort or a 5-10 minutes radius. But staff and concierge are super helpful.

Helpful?
K
Kali
Verified booking
partner
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0

The grounds are stunning so tranquil. Clean & service from staff is 10/10

Helpful?
A
Aaliyah
Verified booking
Standard Room
Stayed in Sep 11, 2025

"Exceptional"

10.0

Very kind and welcoming

Helpful?
R
Ronald
Verified booking
Standard Room
Stayed in Sep 10, 2025

"Exceptional"

10.0

Excellent experience the resort and pool is gorgeous. Loved that they had a hot tub and the food is just to die for. The only downside is you have to put down a deposit I didn’t see that in fine print unfortunately. The room is beautiful but the

Helpful?
A
Ashley
Verified booking
partner
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Everything about this property was great

Helpful?
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