Leicester City Center Perfect stay

Space

Location was perfect. Staff helpful. Towels provided..

The door onto the 'balcony' did not lock, leaving four women feeling vulnerable. The door and window frame/unit moved and were unsafe. The ensuite shower cubicle was mouldy and very dirty. A very strong smell of weed coming through the windows at night.

The location. We were heading to the curve theatre which is a 5 minute walk away

The property was not very clean upon arrival. The walls were marked, and the vinyl flooring was worn and in poor condition. The furniture, where provided, was very cheap and falling apart. There was no wardrobe, drawers, or any designated space to hang clothes. The lamp in the lounge was unusable as the plug was missing two pins, and one of the bedroom wall sockets was dangerously loose and hanging off. While the shower worked and provided hot water, the bathroom sink drained extremely slowly, possibly due to a blockage. The toilet seat was also far too small for the toilet itself, making it uncomfortable to use. There were mouldy tea bags left in the cupboards, and the kitchen was poorly equipped with minimal cutlery and crockery. The communal stairwell was in need of a refresh, and the lift was extremely slow

2nd stay at the boathouse. Fantastic location for walking to town and eating out. Absolutely exceptional service. Traveled with my elderly mother and someone was there to help every time we went out or came in. So polite and helpful I wanted to take them home with me 🤣

Nope. All good.

Very basic apartment , the sponge to wash plates was used , there was a washing machine no dryer , there was toilette tissues however no soap , very limited in what they offer

They don’t tell you in the bookings that you are supposed to pay a security deposit , I arrived and I refused to pay and they let me still access the apartment however it’s not very professional of them

The location was excellent for a city stay, however, some maintenance issues were noted and communication problems. I messaged to confirm my stay and request what to expect on my arrival. I had no response. So i was actually starting to get anxiety. Upon arrival, they appeared to have some difficulty locating our information, and even after they claimed to have found it, we had to correct them on the number of guests and nights of our stay. Panicking me again. We were also unaware of the £100 deposit requirement. Building The doorbell was loose, making entry to the property somewhat difficult. (Wasnt told the code to enter the building). The digital keypad on the room's door was unresponsive, the door itself did not feel secure and neither was code to enter the room. Unfortunately, the large shower head fell, striking my toe; I am uncertain if it is broken. The toilet was also loose. No blind on bathroom window. The bed sheets had stains, which appeared to be rust. The walls were thin. I would not recommend the sofa bed for a group of six people. I have a few personal observations. The entrance had an unpleasant odor of marijuana. The hight of the bedroom mirror was too high, i 5ft3 and couldn't us it. Disappointed no full length mirror either. Didn't like all the unsecure wires around the tv. Aside from these points, the apartment itself smelled clean and was not dusty. The hot water was very hot, and each room had a controllable radiator.

The staff did there best in what is not a very nice place. The whole building was a mix of transit and famillies arriving sugestion temporary accomodation. It appeared to be an office block conversion but i could be wrong. for a group of young people crashing for a night.. .this could be OK ... for a familly ... seriously look elsewhere

The receptionist and the service