Marble Alley Lofts

Clean, very nice one bedroom apartment. Excellent security. Right by market square. Secure reserved parking. Excellent price per day. Will go here from now one when in Knoxville.

Loved the space in the unit along with the amenities. Great location

Nice unit, good communication for entering the property

Property was terrific for our business travel stay. Clean, organized, great facility communication, privacy, amenities easy to use and accessible.

Nice place to stay. Close to Market square and UT. Nice facilities.

Property was great but the technology was awful. First the fob to get into the parking deck and pool wasn't working. No one answers the phone and called me back at 5pm. I finally got that exchanged at the leasing office and then on our last morning the manager had set our keyless entry code to expire at 9am despite being advertised everywhere as an 11am checkout. We were locked out of the room with the office not opening until 10am and no one answering the help phone line. About 45 min later i found someone who worked there who had arrived early who helped us get in and he said the management company has the locks autorest at 9am all the time and this is constantly happening. It was a great place but the hassle wasn't worth it, makes you want to go back to the 1950s when nothing was digital and someone was at the front desk to help if needed.

Staff was very responsive when I called about the exploding shower tube. The problem was fixed within two days. The biggest annoyance I had was getting back into the apartment to return the key fob when I exited the garage. The code to the apartment was deactivated way too early for At 8 am when we had to check out by 11 am.

We will definitely be back. Wonderful place for our girls weekend. Pool and location near Market Square especially appreciated. Pay attention to all the instructions/directions that are sent. It is a somewhat confusing location and layout. Appreciated the instructions

Not very happy with the service. We arrived to find one towel and nothing but a fitted sheet for the sofa bed. We called and requested 2 more towels (there were 3 of us) and a set of sheets and comforter for the sofa bed, but it was late and they said the cleaning crew will deliver the next day. The next day, the towels were delivered and just the sheets, no comforter or blanket provided. So I called again. They said the housekeeping crew had gone but they will deliver tomorrow. This is now 2 nights without a blanket. The next day, at around 6pm they still had not delivered the comforter. I called and complained loudly. When I returned, there was a comforter. Very poor service and especially problematic because there is no one on site to handle these issues. Any issue will have at least a days wait to be addressed. Their housekeeping should have had the room prepped before, with full linens and towels.

Excellent accommodations in great location!