Marble Alley Lofts

Nice place

Nice place

Frustrating. Expedia and Marble said I'd receive details for my stay 24 hours prior, which they failed to send. So while temporarily stranded in Knoxville at night, I had to call and email in a panic. Expedia responded fairly quickly and apologized for a 'glitch' confirming it was never sent. Even then the directions to enter weren't detailed enough. With help from a woman on site who had the same difficulty the night before me told us how and what to do and where to go - very helpful. However, the parking that was promised as 'included' with Tucker was completely full, so we had to pay to park across the street. Super annoyed now. Once inside our room, very nice and clean. But... the shower clogs up with water immediately and we stood in six inches of water every time. The stains on the shower curtain tell you that this is not a new problem. And there's no plunger in room. That demands immediate attention - it's gross. I'd consider another stay now that I know the place, but this experience was bad, and if that shower isn't fixed - no.

Service was great.

Nice place to stay

I wasn’t able to check in due to the property not being cleaned after the last tenant. I still have not heard back confirming my cancellation and refund.

Great