Grand Sunrise Palace Hoi An- A Luxury Indochine Hotel & Spa

The hotel service was excellent, jessi was friendly, beautiful,

This was a great stay at Grand Sunrise Palace. Special shoutout to Kathy who went above and beyond for us. She really helped us make this trip memorable. Thank you!

⭐⭐⭐⭐⭐ Outstanding Hotel with Exceptional Service We recently stayed at Grand Sunrise Hotel in Hoi An, and I can honestly say this is one of the best hotels I have ever stayed in. The rooms are beautifully designed, featuring an open bathroom concept with a bathtub, separate shower, and separate toilet. Everything was spotless and very well maintained. Upon arrival, we were welcomed with a refreshing welcome drink, and later a staff member brought a lovely welcome platter with cookies to our room, which was a very thoughtful touch. The only minor downside was that our room was located on the road side of the hotel, and as I am a light sleeper, I could hear some traffic in the morning. However, after mentioning this to the hotel staff, they immediately apologized and offered us another room. Even when I decided to stay in the same room, they continued to check whether everything was satisfactory and reassured us that they would gladly move us if needed. Their level of care and attention was truly impressive. What makes this hotel stand out is the staff. I have travelled extensively for work and stayed in countless hotels around the world, but I have never experienced such genuinely friendly, cheerful, and caring service. From the reception team to the restaurant staff, bar staff, housekeeping team, and spa employees, everyone goes above and beyond to make guests feel valued. Here, you are not treated like a room number; you are treated like a person. The restaurant is excellent, offering a large and varied menu with cocktails, mocktails, wines, beers, and many delicious food options. One of the reasons we chose this hotel was because of its excellent reviews regarding food quality and hygiene. My daughter has a sensitive stomach, yet during our entire stay she was able to enjoy all meals without experiencing any stomach issues. The food was consistently delicious, diverse, and offered exceptional value for money. The breakfast buffet deserves special recognition

Aan de voorkant zijn de kamers wat gehoriger, je hoort t verkeer. Ik ben zelf een lichte slaper. Maar het hotel heeft gelijk een andere kamer aangeboden. Verder was de kamer rustig en prachtig ingericht

Super Frühstück mit einer großen Auswahl und ausgezeichnetem Kaffee, sehr freundliche und zuvorkommendes Personal. Sehr gutes Spa. Beach-bus war komfortabel.

Tutto bellissimo, lo staff super attento a qualsiasi richiesta. Specialmente Tiffany ed Ella sempre cordiali e sorridenti.