Whitehall Cottages

Just not a good experience. No toilet paper, tv didnt work, dead bugs on the windows, stained towels and a awful pot hole parking. Just felt for $180 a night for very small room with old very used furniture and sinking floors. The online pictures very misleading wouldnt recommend.

Cute and cozy. But you have some real cleaning issues. There is a cute dresser chest in the room painted white but it is dirty covered with hand prints. This should be washed with like a fantastic or some other cleaner product after every stay. The same applies for the white bathroom door. I wiped them bothwe down with bleach wipes but they k come clean and at this point they need to be repainted and then every stay wash down policy put into effect.

The walls are very thin, and the floors and walls are very creaky. There were also ants in my room, and under the bed was not clean at all

Room 8 was VERY dirty. You can tell they don’t clean well. Not like it was a cheap place to stay. The bathroom shower was nasty and had mold. The celling was two different colors. The baseboards are nasty. The pillows had blood stains on them. The hotel had ants everywhere. Too bad I can’t get a refund this place is something you get bed bugs from. Spiders all over. They jacked the price up saying it was full and we were the only person there Friday night and Saturday only two other people. If this is their standard of clean no wonder why they get 2 out 5

The property is clean and safe

We were impressed with the cleanliness and simplicity of the set-up in our room, with sweet decor! The location for us can't be beat, and we will return.

Dead spiders in bathroom.

As per folder in room, via # given when we tried to contact "24/7" maintenance, the number was "no longer in service". When we tried to contact Gary (property manager?) the number rang seven times and cut off. We went into the unit (after a struggle with the small print code in an email) at approximately 4:15 P.M. HAVING NO IDEA WHAT KIND OF PAINT THIS WAS (we took pictures) WE LEFT AT 5:30 P.M. At the time of leaving, I attempted to notify Hotels.com, Whitehall Cottages and Gary that we were leaving and that we wanted a refund. We Never stayed at Whitehall Cottages.

Room decor charming. Easy to enter. Ease of booking. Snacks provided. Ice cold refrigerated water. It all felt very welcoming!

If you simply need a place to lay your head for the night, this does the trick. No staff on site, no place to get snacks or drinks either on site or in walking distance. There is no coffee. Two people won't fit in the bathroom.Their towels are very luxurious, so there's that.