Bridge of The Gods

A very comfortable bed along with a kitchen area with a fridge and microwave. The room is spacious. The location is great, with a restaurant/ brewery across the street and close proximity to a lot of nice hiking trails.

Nothing

The reservation indicated a twin bed in addition to the queen in the bedroom. But when we got there ours did not have a twin and she had to move us to one with a futon. Not the same.

Beds were good but motel needs a major upgrade

Super old supercheap. I felt so unsafe that I did not end up staying. I went into my room and it’s very old and just dirty cobwebs old old old old smelled like old. I just felt so unsafe right next to the street super noisy. I did not stay. I gave up the money and just said no I’m going home.

Close to my event I traveled here for

The air conditioning was a window unit- it was a hot day, a little outdated.

Cabins were dirty and smelled of stale cigarettes.

The Bridge of the Gods motel needs to be shut down, in my opinion for several reasons. Mostly because the Fraud/steeling that goes on. There was no disclosure of a hold on your card of $100. It was Labor Day weekend, and the nights had already been paid for. Let me start in order of events. Let me say this first, if it hadn't been a holiday weekend and we were in the area for a wedding we would have moved on to another hotel, probably without a refund. When we checked in was the first we knew about the $100. There wasn't much we could do but let them put a 'hold' which actually charged and processed it from the bank account. When we went to our room the floor was uneven, I set my rolling suitcase down, it rolled to the other side of the room. I have a video but I was unable to attach. They advertised the following: Free Wireless Internet Available - We were not able to get on the internet the entire time we were there. This was very inconvenient. We tried on three different devices. Laundry Facilities - Luckily this was true, though I only saw it as we drove by, so I do not know the condition. Memory Foam Bedding in ALL Rooms - Notice they have capitalized ALL, well if we had memory foam in our room it had forgotten! They were terrible. Jet Tubs in many rooms - We didn't even have a tub let alone a Jet one. A VERY small bathroom with small shower. The bathroom was scary dirty. There was no place to set our toothbrushes and toiletries on. We opened the medicine cabinet, and it was filthy. The toilet was a round one and the seat oblong, so it hung over a few inches. The space between the seat and the tank was all filled with dirt and hair. It makes me sick to think we had to use it. It said they had a hair blower, they did not. The outlet in the bathroom did not even work. I had to plug my curling iron in, in the kitchen. The health department really does need to have a surprise inspection on this property The small kitchen was okay, we didn't really use it. They only had a small garbage can in there and one in the bathroom. We ended up leaving a sack full by the can in the kitchen so as not to leave our wrappers or anything around. The place was left as we found it. When we got home, I called to talk to them about the $100 it took me and my daughter two days to actually get someone to answer the phone. No answering machine, it just rang. When I finally got through the lady was polite but argued with me about the hold. She finally looked somewhere else and found they had charged us. She verified the last 4 digits of the credit card and promised to refund it, and that I would see it yesterday. It has not been refunded. In my opinion this is fraud and/or out and out steeling. I'm contacted the area Chamber of Commerce about what I could do to get the $100 refunded.

Memory foam beds, private cabin, jacuzzi tub. The lady who checked us in was wonderful! We love it! This is our second visit and it’s been a great experience both times.