Hotel Ankaa - Adults Only

This hotel is a catfish. From looking at photos you expect a very modern, well kept and enjoyable holiday. This is not the case. Me and my mum had booked to stay here for 10 nights and the whole duration the main swimming pool was broken. We were constantly lied to by both Jet2 and the hotel saying it will be fixed tomorrow and even on some occasions saying it had been fixed and it just needs to cool down. This was not the case. They did provide with a small cold dip pool that normally you have to pay to use. The fact they normally charge money for this area is absurd. It is completely filthy, as you will see from photos. Every single day we had to ask for this to be cleaned and it never was cleaned properly, and still had so many bugs floating in the water, bird poo everywhere and green grime around the edge of the pool. The hotel manager was very dismissive of every issue and said he would get things fixed and never did. None of the umbrellas worked around the pool so you could not get any shade. He said they worked, when they didn’t, then said he would get someone to fix them. And they were never fixed. Around the seating area for the bar for over a week was thick clumps of hair and cobwebs. A few hotel staff members were so friendly and kind (Jordi, Diagne) but other members of staff lied about knowing the pool was broken. This completely ruined our hotel stay. I do not believe when reading other positive reviews that they have been written genuinely as this hotel is not clean, not maintained and is definitely not recently renovated. Anything that needed fixing they have just painted over in white paint, and nothing gets cleaned. There was one day that they cleaned the pool very early in the morning and brought out all new seating areas. The cleaner informed us she had more cleaning to do on that day as the hotel was having professional photos done. When we had been constantly asking for it to be cleaned they said they believe it is already clean when it visibly wasn’t. If they believed this they would not have cleaned it as it should have been for their photos when they do not do this any other day. This is very frustrating that the hotel will clean their facilities to look good in their photos to get people to stay. The locals know this hotel by the name fawlty towers and that is very accurate. Everything breaks constantly. The air conditioning in the room never properly works. Our shower faced a big window to street view so everyone could see and in the bathroom there is no shelves or hanging space. The balcony never once got cleaned and there is nowhere to hang towels or swim costumes. The food at breakfast is very average and sometimes not cooked properly. The snack menu at lunch has good options and is tasty. Drinks are super overpriced. Overall do not recommend this hotel, it is definitely not a 4 star and not worth anyone’s money. AVOID

I had a wonderful stay at Hotel Ankaa in Mallorca with a friend. The staff were welcoming, the room was clean and comfortable, and the location was ideal. We really enjoyed our time there and I highly recommend this hotel!

The hotel was very clean ,the staff work very hard and are so friendly they were very helpful and amazing,so lovely. We were bed and breakfast the omelettes were lovely .you could have cereal,bread ,fruit,a cooked breakfast,yogurts a wide range for everyone one. The harbour and shops are a 10 minute walk away and the beach is beautiful. We could not fault the hotel ,we would highly recommend this hotel you would not be disappointed, definitely be returning.

We love Porto Cristo. And the hotel was absolutely fantastic, even better than last year! The outdoor facilities and spacious ground make it a very pleasant and peaceful place. We had a truly restful stay. See you next year!

Delightful hotel. Very quiet and clear. The entire team was friendly. Rooms were cosy and comfortable. We would happily return.

My wife and I booked a week at Ankaa in june and I must say we were really please. Rooms a quite spacefull and really clean specially the bathrooms (mandatory for me). I'm not sure if the hotel was renovated recently but every little thing seems brand new! Pool aera is quiet and nevver feel crowded, perfect for a nap. Anf god the breakfasts were amazing ! Porto Cristo is a nice place and beaches nearby are lovely. PERFECT WEEK !

We were pleased with our stay at this charming hotel. The setting was beautiful and allowed us to truly relax, it was just everything we needed. The staff were all kind and welcoming. Everything was perfect. Nothing to complain about. ✨🙏 Thank you so much !

Such a relaxing place. The atmosphere was calm and peaceful. Food was excellent. Outdoor spaces are beautiful. Lovely stay!

We had a wonderful time! The staff was absolutely lovely, helpful, and welcoming throughout our stay. The new outdoor facilities are fantastic and made the experience even more enjoyable. Everything was clean, comfortable, and well taken care of. We would definitely come back.

Eine einfach außergewöhnliche Lage und eine unglaublich nettes Personal. Im Superior Zimmer war die Minibar inklusive. Das Hotel liegt direkt an einer Haltestelle des Mini-Zugs und unweit der Bushaltestelle. Darüberhinaus sind die Cuevas del Drach, zu Fuß sofort erreichbar. Das Frühstückbuffet hatte eine großes Auswahl und es wurden zusätzlich tolle Veranstaltungen, wie Barbecue mit einer super Sängerin aus Südafrika angeboten. Der Hafen ist Atemberaubend und 13 Minuten zu Fuß oder 2 Minuten mit Bus erreichbar. Dort findet man noch weitere Möglichkeiten, die den entspannten Urlaub versüßen. Die Location ist für jeden geeignet, der/die sich wirklich ohne Partymeile ausruhen wollen. Beide Pools sind toll.