Station Hotel

It was good for the money and very convenient location.

No so good. No customer services and the place is run down not up to the standard as stated.

Nobody on site at check in, phoned number and got instructions. Building is tired and not very comfy.

Communication was pathetic., couldn’t get no Wi-Fi, couldn’t get through to anyone., nobody cleans the room.yes it was cheap but terrible stay.

Couldn’t get into my room and no receptionist. Trying to get refund. I had stay somewhere else.

Didnt see a single member of staff. Front door was locked upon arrival, rung the doorbell, tried the two different numbers on the door and the one on their website, no answer. 10 minutes another guest let us in the door as they left. A list of names and room numbers were scribbled on a piece of paper on reception. We took ourselves to our room which was unlocked with the key inside. Room was VERY basic, dated and in need of some TLC. A lady returned my call about 15 minutes later, the person on the other end of the phone answered with "yes"... I said pardon, she said "yes". It was only because i recongnised the number that I said we were tryung to check in but someone else let us in and weve found our room. She aort of apologised and sais she was in the shower... During check in hours?On checkout we left the keys in the box on the reception guest, again no one was about.

Value for money

Room comfortable, unfortunately the room key did not have the entrance key attached which required assisted admission on return to the Hotel. The bathroom extractor fan worked but no light. Also no reading lamp available.

Arrived at hotel no staff. Lady also checking in called number displayed 15mins later member of staff arrived. Taken to my room which was in poor state. Tv not working no wifi curtains coming off curtain pole

The presentation was poor. The booking was an emergency family member in intensive care. The presentation was so bad I did not stay.