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5.4 / 10 Guest Rating

Station Hotel

5-7 Riverside Rd, Norwich, England, NR1 1SQ, Norwich, GB

Station Hotel - main view

About the Property

Centrally Located Comfort
Stay at Station Hotel for a comfortable accommodation in the heart of Norwich. Enjoy complimentary parking, free Wi-Fi, and daily housekeeping services.

Nearby Attractions
Explore nearby attractions such as Norfolk Broads, James Stuart Garden, and Norwich Cathedral located just minutes away.

Cozy Guestrooms
Indulge in your stay in one of the 17 guestrooms with modern amenities, including flat-screen TVs, private bathrooms, and electric kettles.

Book your stay at Station Hotel for a memorable experience in Norwich!

Facilities & Amenities

Hardwood flooring in public areas
Free WiFi
Street parking
Wheelchair accessible
Multilingual staff
Front desk (limited hours)
Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A car is not required for transportation to and from this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good48 verified reviews
AI Summary

Guests highly rate the value for money and frequently praise the close to station.

Categories

Cleanliness3.9
Service4.9
Location8.9
Room Quality3.9
Amenities2.9
Value for Money7.9
Food and Beverage6.9
Overall Experience3.9

Select topics to read reviews

N
Nilesh
Verified booking
Standard Room
Stayed in Jul 22, 2024

"Worst hotel ive stayed at!!"

4.0

No running water in shower, wouldnt turn on, plug socket faulty wouldnt charge phone, kepting blipping on and off, outside very dirty, no one would answer phone calls and no one at reception, cleaner had to let me in, no remote for tv,

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 14, 2024

"Very basic."

4.0

When I arrived at the hotel, the outside looked rundown and unwelcoming. I waited until almost 2pm and rang the front doorbell, but no one answered, so I went for a short walk and returned to try the doorbell again. There was still no reply when I rang so I called a phone number posted on the front door and left a message on an answer machine. I went for another short walk and on my return I was greeted by a member of the hotel staff. I was asked to pay the fee for my stay, but when I offered my debit card, was told that the hotel would only accept cash, so I then had to find a cash machine. I was given a choice of 2 rooms. The first was large and had a bathroom along a hallway, but had no tv. The second room was small, but had a tv and a shower room which had no curtains or door, which resulted in light and noise seeping into the bedroom. The hall up to the bedroom and the bedroom itself smelt musty. The mattress on the bed was uncomfortable, but as I was so tired I did manage to sleep. I was woken early by the noise of traffic on the road outside and light coming into the bedroom from the shower room window. There was no washroom door or curtain on the washroom windowThere was a kettle, cup and tea, coffee etc but no teaspoon. There was no tv remote, so I had to go downstairs to the reception area to ask for one. There was a part toilet roll on the holder, used soap in a container in the shower cubicle and water left in the kettle. Dirty marks and dust on carpet & surfaces.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 13, 2024

"Far from ideal!"

4.0

When I arrived at the hotel, the outside looked rundown and unwelcoming. I waited until almost 2pm and rang the front doorbell, but no one answered, so I went for a short walk and returned to try the doorbell again. There was still no reply when I rang the doorbell, so I rang a phone number posted on the front door and left a message on an answer machine. I went for another short walk and on my return I was greeted by a member of the hotel staff. I was asked to pay the fee for my stay, but when I offered my debit card, was told that the hotel would only accept cash, so I then had to find a cash machine. I was given a choice of 2 rooms. The first was large and had a bathroom along a hallway, but had no tv. The second room was small, but had a tv and a shower room which had no curtains or door, which resulted in light and noise seeping into the bedroom. The hall up to the bedroom and the bedroom itself smelt musty. The mattress seemed thin and was uncomfortable, but I was so tired I did manage to sleep, only to be woken early by the noise of traffic on the road outside and light coming into the bedroom from the shower room window. There was a kettle, cup and tea, coffee etc but no teaspoon. There was no tv remote, so I had to go downstairs to the reception area to ask for one. There was a part toilet roll on the holder, used soap in a container in the shower cubicle and water left in the kettle. Dirty marks and dust on carpet & surfaces.

Helpful?
P
PETE
Verified booking
Standard Room
Stayed in Jul 7, 2024

"Good"

2.0

Never could get my room no body would answer the phone or call me back DO NOT RENT A ROOM FROM THEM !!!!

Helpful?
G
Ged
Verified booking
Standard Room
Stayed in Jul 3, 2024

"Never again"

2.0

Tv was broken, screen all cracked, no phone chargers, not enough toilet paper, small lamp broken, stuffed in a drawer. Pillows passed under a steam roller. Ad stated resturant, but zero food available at anytime. Not enough parking available. Other hotels in street, allow longterm parking with large ticket hotel gives you to stick in car. Hotel says we do not do. Yeah they do not do, but the rest do. I stayed at this hotel because i was going to arrive late. But great i can get meal. So i booked on false info. Booked for two nights, room not cleaned for second night, so toilet paper not replenished. Will never ever stay in such a such a hotel ever again. No staff at check out to demand a big discount

Helpful?
S
Stephen
Verified booking
Standard Room
Stayed in Jun 13, 2024

"Shables"

2.0

Unable to gain entry to property. When somebody eventually answered the phone and let me in from the rain, they were unable to accept card payment so I left and booked elsewhere.

Helpful?
A
Adrienne
Verified booking
Standard Room
Stayed in Jun 2, 2024

"Exceptional"

10.0

This hotel was lovely,staff really friendly on check in, card machine wasn’t working so had to pay cash( no problem) everything clean and well looked after.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 3, 2024

"Good"

6.0

Basic hotel, needs some improvements with maintenance issues, slight damp issue in room we stayed in...no heating in bathroom so a little chilly in there. The lady herself was great when asked for extra towel and cup as only 1 in there for double room and was very helpful with parking. No contact number though all numbers are incorrect on here and websites so not able to contact at all

Helpful?