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5.4 / 10 Guest Rating

Station Hotel

5-7 Riverside Rd, Norwich, England, NR1 1SQ, Norwich, GB

Station Hotel - main view

About the Property

Centrally Located Comfort
Stay at Station Hotel for a comfortable accommodation in the heart of Norwich. Enjoy complimentary parking, free Wi-Fi, and daily housekeeping services.

Nearby Attractions
Explore nearby attractions such as Norfolk Broads, James Stuart Garden, and Norwich Cathedral located just minutes away.

Cozy Guestrooms
Indulge in your stay in one of the 17 guestrooms with modern amenities, including flat-screen TVs, private bathrooms, and electric kettles.

Book your stay at Station Hotel for a memorable experience in Norwich!

Facilities & Amenities

Hardwood flooring in public areas
Free WiFi
Street parking
Wheelchair accessible
Multilingual staff
Front desk (limited hours)
Smoke-free property
Change of towels (on request)
Change of bed sheets (on request)
Upper floors accessible by stairs only

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A car is not required for transportation to and from this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good48 verified reviews
AI Summary

Guests highly rate the value for money and frequently praise the close to station.

Categories

Cleanliness3.9
Service4.9
Location8.9
Room Quality3.9
Amenities2.9
Value for Money7.9
Food and Beverage6.9
Overall Experience3.9

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 13, 2025

"Eugh"

4.0

Blood on the pillow, poo stains on the towel, no one to help out with these. Bed was so uncomfortable and only got a few hours sleep. Won’t be coming back

Helpful?
P
Pat
Verified booking
Standard Room
Stayed in Mar 2, 2025

"I wouldn’t come here again"

4.0

I didn’t like the busy road there is a loose drain when I car go over it it bangs

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Feb 28, 2025

"I appear to have been scammed"

2.0

This is not a hotel. Upon arrival there was nobody present just a phone number on a locked door. The woman who answered my phone call claimed no knowledge of my name nor my hotels.com booking reference (even though hotels.com had collected payment and issued a booking reference). I had to book/pay for a different hotel. Hotels.com offer no means to address this fraud. It appears to be a scam.

Helpful?
H
Hamid
Verified booking
family
Standard Room
Stayed in Feb 22, 2025

"Good"

4.0

No one to help check in. Told get the key fro a lock.

Helpful?
S
Sonia
Verified booking
Standard Room
Stayed in Dec 29, 2024

"Good"

4.0

The net curtains looked like a cat had been climbing through them the towel felt like a piece of card .the wall had a lovely stain too. It took forever to gain access I had to make about 15 calls before I eventually got through. Then when I finally got in the internet was not working properly and I got no apology just told must be the weather???? It was not windy or rainy not even that cold to be honest I'd not bother again this isn't budget it's a mess the bedding was clean but quietly paper thin I'd give it A big miss there are better places at a better price

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Dec 12, 2024

"Good"

2.0

Not a hotel, not a guest house or B&B, just a rundown place with rooms to let... Potential customers of this hotel should consider carefully whether or not to reside at this rundown, unclean and unwelcoming accommodation despite its good location close to the station and the city centre. On approach to the front door of the ‘hotel’ it was apparent that I had made an awful choice of a place to stay for the night given the broken tiles, dirty windows and the locked entrance door. When the lady finally answered the door, it then took her ages to locate my booking and finally check me in. The corridors leading to the room had stained carpets and an awful smell. The double room was dreadful, the bed was pushed into the corner, had no bedside cabinet, the bed was dressed with old, worn out linen with thin duvet and flat pillows, however, it was the ancient, clapped out mattress meant that sleep was difficult and uncomfortable. There was Wi-Fi yet it was useless, the TV though new was missing most of the free channels. The window had no view as it had obscured glass. As for the en-suite bathroom this was so unclean I felt very uncomfortable using it, there were layers of scum and mould throughout together with cracked tiles everywhere. Noise was a constant issue, mainly from the loud plumbing and other guests in the rooms above. This ‘hotel’ offered no food or drink offering, not even breakfast. So, how the proprietors can call this a hotel is beyond me.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 8, 2024

"Good"

2.0

Nobody to greet us keys in room All windows open very cold. Tv had been ripped off the wall and not replaced rubbish in bin from previous guest

Helpful?
A
Ann
Verified booking
Standard Room
Stayed in Nov 21, 2024

"Excellent"

8.0

Room was warm and comfortable. Very clean. Could have done with a mat for shower.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Nov 10, 2024

"Exceptional"

10.0

Budget but okay

Helpful?
R
Roscina
Verified booking
Standard Room
Stayed in Oct 31, 2024

"DO NOT STAY HERE"

2.0

States reception open 10am to 10pm. This is a lie. Stood out in cold for 10 mins as no one there. Another guest let us in. Called numerous times to be told key in room. Then told my fault they didn’t tell me in advance. Bed was old and very uncomfortable. Bathroom fan and water pipes from other rooms was horrendously noisy ALL night. Room was clean shower tiny only one set of towels which were damp. No one available at all.

Helpful?