Maldron Hotel Liverpool City

Took my daughter for a break from our caring duty for my elderly dad , the hotel was spotless , welcoming and staff were amazing and helpful , we stayed 2 nights and we have stayed in many hotels in Liverpool but I have to say the breakfast was exceptional, so much variety and so fresh , from start to finish it was amazing , we were in a courtyard room and the only small complaint was the excessive noise from either televisions or music past midnight which I did find annoying , overall I would willingly stay again , Thank you .

One of the nicest hotels I’ve ever stayed in! So modern, clean, comfortable and welcoming. Perfect walking distance from key locations (eg Albert Dock and city centre). Eager to come back, i really highly recommend!

The experience was great, even before we arrived. I rang a couple of weeks prior, asking if there was a possibility of leaving our luggage at the hotel, pre check in and the lady was so accommodating, understading that this would make our lives a lot easier as we were attending a stadium tour of Anfield at 3pm. When we got the hotel just before 2pm, 3 of out 4 rooms were ready, and they were more than happy to provide us access, allowing us to store our luggage away, giving us even more peace of mind. During the stay itself, we found the hotel to be clean, the bar was fab, and best of all the staff were so friendly and helpful. I have already reccommended this hotel to friends, and will 100% use this hotel again, on my future visits to this wonderful city.

Staff were friendly

My stay was okay but could have been better. The check-in process was difficult given rooms were not ready on time and there was a long wait to check in. I had some minor issues during my stay with the elevators and my key cards which the staff did promptly attend to. Overall I felt the staff were less accommodating compared with other hotels. I needed a receipt from the hotel for reimbursement through my job (a third party receipt would not be accepted) and they were unable to provide me any documentation of my stay, which I thought was quite weird for a hotel. The room itself was great and comfortable and clean.

Fantastic hotel

It was clever we liked it many’s

Really nice hotel. Funky and stylish. The staff were very friendly. Breakfast was good, though things were running out quickly as there was a lot of people there. The room was great, loads of room.

It was a great overnight stay booked last minute and paid a reduced price which was even better. Clean, modern and had a good nights sleep. A car park is ahead at the traffic lights at John Lewis. Pre book to receive a 30% discount. Details should be in with your booking.

The hotel has a 3PM checkin. Coming from the us with a broken injury did not lead to any earlier check in. In fact, there was such a long line at 3 that I could not check in until after 4. The online check in did not work because apparently my room was not ready. The staff was a mixed bag; some nice but some quite unpleasant. One staff member in the elevator mocked me when I could not find my room key card to swipe for my floor and refused to help me, putting me down all the way through. I was clearly in my business attire and conference badge and with laptop bag and just exhausted from a long day with my injury. That was quite unpleasant. Then when I finally reached my room it was not cleaned. I called reception but they just called me an hour later asking if I wanted it cleaned. Well, I said don’t bother and put my thrash outside. I wish the breakfast made up for it but if you don’t eat Pork it is slim pickings and there are only poor little triangles of one type of cheese. The croissants were tasteless. The location was alright, but that’s about it. Overall I would not stay again.