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9.6 / 10 Guest Rating

Pan Pacific Serviced Suites Nairobi

Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi, Nairobi, KE

Pan Pacific Serviced Suites Nairobi - main view

About the Property

Luxurious Amenities
Enjoy an outdoor pool, fitness center, and complimentary Wi-Fi at Pan Pacific Serviced Suites Nairobi.

Convenience at Your Fingertips
Benefit from services like concierge, 24-hour front desk, and roundtrip airport shuttle.

Home Away from Home
Relax in air-conditioned rooms with kitchenettes, Smart TVs, and daily housekeeping.

Book now for a lavish stay at Pan Pacific Serviced Suites Nairobi!

Facilities & Amenities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Long-term parking
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Steam room

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

A car is not required for transportation to and from this property. Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.6
Exceptional84 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the beautiful accommodations.

Categories

Cleanliness9.4
Service10.0
Location9.7
Room Quality9.5
Amenities9.7
Value for Money9.4
Food and Beverage9.2
Overall Experience9.8

Select topics to read reviews

H
humphreyc830
Verified booking
Business
Standard Room
Stayed in Jul 11, 2025

"Exemplary at its best"

10.0

The Pan Pacific Hotel offers an exceptional experience for business travelers looking for comfort and convenience. The hotel's well-appointed rooms provide a serene atmosphere, perfect for unwinding after a long day of meetings. The staff is attentive and professional, ensuring all your needs are met promptly. For those seeking a productive environment, the hotel features state-of-the-art conference facilities equipped with the latest technology. A standout service is Venon, the hotel’s dedicated event management team, which expertly handles all aspects of business gatherings, from planning to execution, making every event seamless. Additionally, the on-site dining options cater to a variety of tastes, and the fitness center allows guests to maintain their routines. The hotel’s central location provides easy access to key business districts and transport links. Overall, the Pan Pacific Hotel is an ideal choice for discerning business travelers who value quality and efficiency.

Helpful?
W
waynewB6919RG
Verified booking
Couples
Standard Room
Stayed in Jul 11, 2025

"A stay to remember"

10.0

The Pan Pacific Hotel is an ideal romantic getaway for young couples. From the moment we arrived, we were captivated by the elegant decor and the warm, welcoming staff. Our room was spacious and beautifully furnished, providing a perfect atmosphere for relaxation. The hotel’s amenities, including the stunning infinity pool and luxurious spa, made our stay even more enjoyable. Dining at the hotel was a treat, with diverse options that delighted our taste buds. We especially loved the rooftop bar, offering breathtaking views of the sunset and the city skyline—an unforgettable experience for any couple. One standout service was the hail services provided by Venon, making transportation seamless and stress-free. The convenience of getting around added to our overall experience. Though the city can be lively, the hotel provided a tranquil retreat. We highly recommend the Pan Pacific Hotel for couples looking to create cherished memories together!

Helpful?
G
godwillm74
Verified booking
Business
Standard Room
Stayed in Jul 11, 2025

"Reception accolades"

10.0

I stayed at this 5-star hotel in Nairobi and it was amazing! Venon Ogechi was superb, hakuna matata! The service was top-notch, rooms were clean, and food was delicious. Highly recommended.The combination of excellent service, modern amenities, and prime location makes it an ideal choice for both business and leisure travelers. I look forward to returning soon. ‎

Helpful?
3
329jesusk
Verified booking
Solo travel
Standard Room
Stayed in Jul 6, 2025

"Best experience in Nairobi, so far"

10.0

Very nice place. I like the service, the apartments. People were very kind. I loved the fact to have a carrefour market openned 24h, and a mall right inside the building.

Helpful?
8
829ericq
Verified booking
Friends getaway
Standard Room
Stayed in Jul 5, 2025

"Tulia Lounge"

10.0

Nice property. I really enjoyed the service from bartender Kelvin Maina at the Tulia Lounge. I had the pleasure of visiting the lounge on several occasions. Kelvin is very knowledgeable and is a fantastic bartender with a great personality. GTC is lucky to have him.

Helpful?
W
W3602DLchrisc
Verified booking
Family
Standard Room
Stayed in Jul 4, 2025

"Fantastic!"

10.0

Fantastic! Stay was great would stay again. Great service great experience great people. I wish everyone the best who stays in the future.

Helpful?
9
987misham
Verified booking
Family
Standard Room
Stayed in Jul 4, 2025

"Nice place to stay"

10.0

Wonderful place and staff,the rooms are great and spacious. I will be coming back soon,...Faith and Evans at the reception were a great support

Helpful?
5
514hadijak
Verified booking
Family
Standard Room
Stayed in Jul 3, 2025

"Best stay"

10.0

The stay was nice,I came for vacation and I really enjoyed,I got assisted by Faith and Silas. I will visit soon again....

Helpful?
L
lynnsW9574CL
Verified booking
Family
Standard Room
Stayed in Jul 1, 2025

"Love Pan Pacific Suites!"

10.0

The restaurant has amazing service. The rooms are clean. I love everything most especially the gym services. Shout out to Kemunto!

Helpful?
M
michaelwW7359FK
Verified booking
Business
Standard Room
Stayed in Jun 29, 2025

"Amazing Stay, Fantastic Facilities"

10.0

Had a great time, the staff were so friendly and attentive. The facilities are great, especially the gym. We were looked after by Kemunto who was so knowledgeable and made sure we got the most of every session. I have stayed 4 times now and this is certainly the best accommodation in Nairobi

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