Back to The Future Sweet Suites

Horrible customer service.

Clean. Very clean. Bed was comfortable. Coffee machine coffee, not good. No plug on the sink counter for the coffee machine so had to carry it into the bathroom to make coffee. Not much counter space to set things on. The Back to the Future theme was lost with a large poster of Totoro in our room…. Why?

It was clean and super easy to check in and out! Great views, great location near bus stops! Love how there is a washing machines and kitchen. Central to many things

It was great!

The property staff are extremely unhelpful and unaccommodating. I stayed in a standard room with a queen-size bed, and the mattress was terrible, completely lacking in firmness and caused back pain. There’s absolutely no staff on-site, so if you encounter any safety or access issues, you’re on your own. The credit card verification process is a total hassle and not in line with standard industry practices. Overall, I would not recommend anyone stay here.

The property was lovely, but definitely not ADA compliant. Expect between 15-45 stairs to get to your room. I did not realize this was a rental property/AirBnB when booking through Expedia, and was expecting a hotel until I got hit up for an additional cleaning fee above and beyond what Expedia was charging for the room.

Poor service and hidden costs

A comfortable stay, a hostel like setup. Location very good, on bus route, "walking" distance to shops and Space Needle, but very steep, would need to be fit. Communication with owner very good. If you like a shared kitchen, simple rooms, with shower, and facilities, highly recommended.

Supplying the toiletries mentioned in the welcome note in rooms, more kitchen supplies. People take some to their rooms, and things like glasses and cups can become in short supply short.

The view from my window Unit 6 of downtown Seattle was stunning.

Everything I could have hoped for!!!

Location, bus to downtown over the road but in walking distance to Space Needle. Free laundry facility. Microwave and coffee making in room but shared kitchen great and good way to meet other people. Bed very comfortable. Air con much needed in hot temperatures but noisy so opened window at night. Good to have own spacious bathroom.

Bedroom very tight for 2 large bags. Noisy aircon. Use number 4 bus not E Rapid bus or will have to climb 136 steps up the hill with suitcases rather than get off across the road with the number 4. 2 flights of stairs to our room on second floor with bags.