laguna la Crete 98

Location

The rudeness of the host on a friday night. Not a friendly person at all

Easy check in

Amazing accommodation. Clean and neat. Comfortable beds. Awesome view. Best location near the beach

Nothing negative

The lady who helped us with the booking of the place was and is an excellent person who really looks after her clients. I will recommend her anytime. She was a ✨.

Not applicable

The view

The estate/booking agent that is renting out the place was rude on numerous occasions on the phone before arrival. I was almost 2 and a half hours drive from Laguna La Crete but still have not been informed about the booking/checking in procedure( i did send my arrival time via Booking.com and never received further intructions via bookings or on email). I had to phone the booking/estate agent because I wasn't informed. I have asked 3 times prior to arrival about it. Once on bookings.com via the message option. Once by phoning ahead the day before( she was rude and said she did not have time to talk to me as she was very busy. She said she was also busy with the cleaning etc...of the apartments which was occupied the weekend and she will let me know by 12 the following day....which I was arriving on) I then left it and when she did not contact me, I contacted her. It was on the same day as my arrival. I contacted her to find out about the key collection and the procedure of booking/checking into the apartment. She raised her voice and was again really rude and unprofessional and accused me of not paying my deposit and that she does not have time to read through every transaction on her bank statement. ( I did pay and I did send the proof of payment as requested 2 days prior to arrival) she also accused me of not reading my emails, which I did not receive. After I raised my concern regarding her attitude and the information she never send, she started being a bit nicer and send it on whatsapp. After arrival I was informed that there were a few things that need attention and they are waiting for the owner to fix it after I send her photos. (I was only informed about the 2 cupboard doors that she could not find anyone to fix before my arrival). I wasn't informed before hand about any other issues. The bathroom water runs out of the shower in the main bedroom when you shower.

The view

They don’t want noise even if u talk without music

Location and view is perfect..

Some attention requires to fans in the rooms..

The view