Colima by Wynwood House

Perfect Location, super friendly building staff, Amenities are all Clean and well cared for. Bed is super comfortable, everything you need if you want to cook. Good amount of closet space, the AC / Laundry are A big plus for CDMX, the rooftop I used every day and was so calm for being in the heart of the city. One of my favourites in CDMX.

Si pero el mueble del baño estaba roto . No se veía muy bien . La planta afuera del balcón estaba en mal estado

El baño y el balcón

The place had a great location and the host was very welcoming specially if I had any question

I whisper in a 7 day stay I had at least 1 day where the cleaning staff would go by

Los apartamentos están mal insonorizados, se escucha todo en la planta. Te dan tapones, pero la tarifa por estancia merece mejor producto. Por otro lado, les pedidos más papel para el baño y nos dijeron que solo se aportaban 2 rollos por estancia, en mi caso estuve 5 días alojada, 2 personas. La cama es cómoda y el baño están ok. En mi opinión, no merece la pena la tarifa que pagas por el producto y servicio que obtienes.

The area is fine.

The rooms initially appear clean, but it’s deceptive. Once you look beneath the surface, everything is extremely dirty. This became undeniable when the kitchen sink drain failed and flooded the cupboard and the floor. Despite repeated requests, no one came to help and nothing was repaired. I was forced to use every bath towel to clean up the mess, and only then did they replace the towels—still without addressing the actual problem. There is significant dirt under the mattresses, and the floors and public areas show heavy grime and deteriorated finishes. Overall cleanliness is far below an acceptable standard. Additionally, the Booking.com-listed services were misleading, and the on-property service was terrible, with little effort to resolve any issues.

The location is very good and the elevator works. That's where it ends. It appears clean at first glance, but the moment you actually use anything, it becomes clear that the cleanliness is only on the surface. When I checked under the mattress to make sure I hadn’t left anything behind, it was disgusting—as if it had never been cleaned. The same is true in the kitchen: anything beyond what you immediately see is dirty in a way that’s genuinely unacceptable.

On top of that, the apartment is stocked by people who clearly don’t understand what a functional rental needs. Instead of a proper dish sponge, they provide the equivalent of a single handy wipe, making it impossible to wash dishes unless you go out and buy your own. And in CDMX, apartment rentals almost always offer either a reverse-osmosis system in the kitchen for potable water or an unlimited supply of bottled water. This apartment provides neither. These are basic expectations, not luxuries, and they make the stay far less comfortable than it should be. I’ve been offering short-term rentals in NYC, Mexico City, San Miguel de Allende, and elsewhere for over 30 years—long before Airbnb, VRBO, Booking.com, and Expedia even existed—so I know what works and what guests can reasonably expect. During my previous two stays, I offered Wynwood practical, constructive suggestions that would have significantly improved their operations. All of them were ignored. I’m currently staying here again—my last stay—because I assumed they would have corrected these issues by now. They haven’t. In fact, everything mentioned above is worse on this visit. I’ll include full details when Booking.com requests my comments. The short version is this: the kitchen sink drain floods the floor almost immediately when used, creating both a major inconvenience and yet another reminder of how unclean the apartment truly is. Because no one came to fix the issue, I had to use all of the bath towels to soak up the mess, which only further revealed how dirty everything actually is. And one more important note: on the Booking.com platform, it clearly states that the property offers parking. It does not. There is no on-site parking—only regular street parking like anywhere else in the city. This is misleading and simply incorrect. It’s unfortunate, because the place itself is nice, but it is truly disastrously run.