Spacious 4 bed home in a quiet cul-de-sac

Good location. Set up of house was good.

Family Bathroom didn't have a lock on it. Shower room in en-suite had mold on ceiling. On arrival neighbours were putting up a fence so garden was open to next door as well. Restricting dogs. Some decking panels were loose. Downstairs bathroom handle came loose and had to tighten screws. Chair in front room was broken. Chair in kitchen came loose on bottom. House needs to be updated and few things sorted and it would be perfect.

Lovley size house and very good location to where we needed to be but general house needed a better clean and pots and pans a proper clean aswell as the oven but worked for few days overall good experience xx

Just needed more of a clean

Walking distance to the food festival in Bishop Auckland, nice area and easy to get in.

Driveway to front door step is a danger, stepping down on it and it fell away completely, nearly fell into the car. Messaged the owner but no reply which is a little disappointing, could seriously injure someone. The house is nice but it needs some TLC, very dirty around the house, dust everywhere, used the hair dryer in the main bedroom and it was like a dust storm from around the back of the bed. No lock on the main bathroom door and it wont close fully, cant keep the door closed, both the main bathroom and main bedroom taps are broken, one is twisted and the other requires turning more than you should just for water to run. Mouldy shower, doesnt drain well and the toilet handle in the main bathroom is broken too, needs lifting back up for it not to get stuck in the flush cycle. Last thing was the TV was only static for us, couldnt get it to work but I guess this is not an issue if dont want to watch TV or you bring a Firestick or something perhaps, worth mentioning.

quite location. friendly host

lack of cups, glasses, and cutlery.

Bedding was clean Large property

Booked the property 23-28th December, travelled 6 hours to get to the property. Upon arrival we were presented with a disgusting state. The only clean part of the property was the bedding. Had it not been Christmas and we had another option, we would not have stayed at all. As we had no other choice we had to stay over the Christmas period and spent hours cleaning the property ourselves. We then left on the 26th, 2 nights earlier. Messaged the property and requested a partial refund, no response from them for days, so far refusal to pay, and told they use a 5 star cleaning company! Having looked back over the reviews from other customers, cleanliness has been an ongoing issue, with comments from the property owner saying “we have a professional cleaner” and “we will adapt the cleaning procedures”. This clearly has not been actioned as the property was left for us in the most unhygienic of states. Kitchen cupboards, inside and out were sticky, greasy and tainted yellow. Pans and baking trays were covered in grease in the cupboards. Cutlery had hard bits of food stuck to it. The kitchen floor was sticky and filthy. Soft furnishings have a damp musty smell in the living room. The tv unit was covered in dust. Walls and doors throughout the property were marked and dirty, yellow and brown stains on them. This was the same for the roller blinds in each room. The bathrooms had stained toilet seats, some broken. Mould, mildew and green stains all over shower doors. Hairs left in plugs. Garden bin left full, only one bin and no instructions for how to use. Rubbish left in garden, weeds everywhere and broken fence. I have about 15 more photos but unable to upload them.

Size of the house ideal for a family

Cleanliness was not 100% Dishes were dirty rubbish in the garden Heating went off second night Cobwebs all over

the house was clean and tidy. Beds were comfortable and the linen and towels were great. Plenty of wardrobe space. the house had lots of space and was in a really quiet estate

Missing items in the kitchen inventory and some minor damage around the property (host was informed on our arrival) No manual for the oven and the controls so worn as to be unreadable. A few "niggles" around the property that detracted from our stay (The loss of electricity late Saturday night was a shock . Despite calling host and out of hours number there was no response till Monday morning! We eventually found the fuse box and reset the RCB but having a guide for this would be good) The welcome brochure is a nice touch but it needs replacing as its rather worn.

Good location for what we needed. Comfortable beds and clean bedding.

No shower in main bathroom so had to wait until main bedroom vacant to use en-suite. Oven/grill had no instructions and all symbols on switches had worn off and were not visible so guess work what the settings were. Main toilet seat loose Inventory provided in kitchen did not have all items listed eg only 4 forks in draw and number of other things, glasses etc not the numbers listed. No instructions as to whether fire in living room worked or not or the heating. Dirty grill pan and some of plates not properly clean. Really dirty under living room chair and sweet wrappers under chair (laminate flooring and needed to move chair to play games on coffee table) Glad only 4 of us as kitchen dining table only accommodated 4, living room 5 at a push. No side tables or anything to put drinks on in living room unless you moved everything into centre around the one coffee table.