La Joya de Santa Cruz Calle Vírgenes 21

Wonderful location, beautifully refurbished, all looking freshly renovated. Rooftop very nice too!

no beakfast - location perfect

nothing

Excellent location - very safe and everything in walking distance

A beautiful property in the heart of Seville’s old town, beautifully updated. Property was extremely and proactively communicative. Everything was as described/pictured or better!

I’m not sure if it was just our apartment (the two-bed maisonette), but hot water seemed in short supply.

Great flat, super super clean, well furnished, nice staff

Needed to do the sofa bed myself even if it was requested several times

Clean, well located property that had all the basics. The roof top terrace was nice though we didn’t use it. It was 10 mins away from many areas and historic places. Located on a quiet narrow street. Two mins from a laundromat.

The towels need to be replace as they have no plush left in them. There was no washer dryer available to us, (though I thought one was mentioned)

location and cleanliness. Everything was cool except the check in hassle.

communication was bad and slow. We had to wait for the host to respond like after 2 days requested on our early check in. Ended up waiting outside the premise and lucky that got people come out to pass us the whatsapp contact number so that we can text for faster response. Other groups of people are facing the same problem as well. I had never been to an apartment with such a lousy communication.

We did have difficulty identifying which apartment we were due to stay in however we used the same entrance code for the front door in all the doors within the building and managed to identify our apartment.

We had a leak from an apartment above which meant water came through the ceiling. This usually occurred in the mornings so we thought it must be from the shower in the apartment above. This meant that we had water dripping onto our breakfast bar and floor in the mornings. We used pans and pots to try to capture the water as best we could and contacted the owners with limited response. The leak continued throughout our stay. I think this is a continuing issue as the ceiling had staining on from previous leaks.