Dusk House - B'ham JQ Townhouse

The good thing is that it is a house. You have 3 floors only for yourself and you have plenty of space there to do whatever you want. Second and third floor are with soft floor, so you feel even more comfortable being there.

The location is pretty horrific and the sight from windows is currently a very dramatic scene of broken houses, carwash taken apart and other scenes of industrial demolition. Moreover, as we walked towards the address, the further we went from city centre, the more closed shops, some broken fences and other signs of degradation... It was even slightly scary to walk there first time. Overall the place is not that bad when you get used to it, but the views are quite, quite sad. I hope they rebuild the area soon.

Location and size of the property

There was no heating, no wi-fi, a broken bed and one of the bedrooms stank of marijuana. Not a good stay

The size was pretty good but space not used very effectively .Beds set up for 4. The fold down sofa in the lounge was grubby in all the folds

Wifi was not working most of the time

was scared it was gonna be dirty because of past reviews but was surprisingly clean , they said they have new cleaners now very beautiful house 💗 all my friends that came for my birthday said they would love to live there tv in the top bedroom too very lovely staff wished me happy birthday :)

top bedroom bed mattress was the worse mattress i’ve ever slept on it’s like there’s a big thing pushing at the bottom of the mattress in the middle of the bed they need to change that ASAP anyone with a bad back or older person wouldn’t be able to sleep on it properly , but tbh i just stayed on the edge of the bed it’s just hard to turn over because of it wasn’t uncomfortable to sleep on though as long as you didn’t sleep in the middle & they gave the wrong code twice when we got there couldn’t get in for 10 minutes but it was fine after they sorted it

Space and size, proximity to town

Cleanliness overall. The stair carpet was dirty. The crockery was unclean. The boiler cupboard was left in a mess. The door down to the cellar and sidedoor within felt very unsafe. The blinds in twin room were gappy and felt unprivate. Twin bed frame was buckled. Oven top had a crack and front 2 hobs didn't work. WiFi and TV were very tempremental. Not enough crockery for all guests. Twin room sofa bed was very uncomfortable and not a proper bed.

The house is in a fantastic location in Birmingham, within close proximity to the Jewellery Quarter and the City Centre. The property’s layout is well thought out, decorated to a high standard, and features modern design elements. These aspects initially leave a great impression. Although the property initially seemed great and offered good value for money, these issues—particularly the lack of heating, safety concerns, and poor preparation—severely impacted our stay. We left feeling disappointed, which should not have been the case for what was portrayed as a great stay. Overall, the lack of prompt support or prioritisation of guest comfort left us disappointed and unable to give this property a glowing review like others. In complete and frank honesty, we would be unable to recommend this property to anyone else.

Unfortunately, several issues detracted significantly from our stay. Firstly, upon arrival, we found the front door left unlocked—a serious safety concern for both guests and the property owners. While the property initially wowed us, it became clear that cleanliness was only surface-level. Our group consisted of five people (originally six), and while the house could technically accommodate this number, it was not adequately prepared. There were insufficient towels, bedding, and crockery. Thankfully, some of our group brought their own towels, but without this foresight, there wouldn’t have been enough for everyone. When looking for bedding for our fifth guest, we found the extra bedding balled up in an airing cupboard that was in complete disarray, with the cupboard itself very clearly never being cleaned. If the other member of our group had been there, there wouldn’t have been enough bedding for everyone! The most pressing issue was the lack of heating in the twin bedroom. Despite following the instructions in the provided PDF/video, the heater in this room would not turn on. With outdoor temperatures dropping to -5°C and single-glazed windows, the room was unbearably cold—ice cold during the day and Baltic at night. When we raised the issue, responses were delayed, and troubleshooting suggestions were impractical, as the heater’s mains simply weren’t functioning (we even provided video evidence). The owner explained they were unable to contact maintenance or cleaners, or that they were not working during this period, which was shocking to hear. No alternative solutions, such as portable heaters or extra bedding, were offered. As a result, two of our group ended up sleeping on the kitchen sofa bed, while one slept on the floor in the main bedroom. The main bedroom bed was another issue. The slats have clearly broken and poorly repaired with tape, leaving them unstable and uncomfortable.

This our second time here, it’s really is a wonderful place to stay . Everything you need and super stylish and fantastic location for town

Can be tricky to park

Absolutely stunning inside

Could not get connected to WiFi code needs to be left at the property