8 Water Street

Staff realy helpfull when key did not work even at 2am

Nothing

Very central location. Great sized apartment, clean & modern.

Location was good

Lack of communication prior to stay, I asked 3 x re parking and access, but heard nothing. A helpful guy from the restaurant managed to get hold of the owner who finally sent access link. The communal areas smelled strongly of marjuana and there was a random bed in the hallway. When we got into the room, the bedroom area was dimly lit, all open plan so whilst ok for family, wouldn’t be suitable if any privacy was required. The bedroom had a bed made up in ancient and poor quality bed linen with a poor quality mattress and rock hard pillows. The sofa bed was a joke! It was broken and the only bedding provided was a mattress protector which was stained and smelly, together with 2 x pillows and a duvet neither of which were clean, very clearly dirty and used, these were located in the cupboard which had broken doors and was filthy inside. One socket in the bedroom area was taped over and one in the living area was scorched, so clearly unsafe! The shower room was poorly fitted, the door had a broken handle and no locking mechanism. The shower door was stiff and the shower tray clearly needs cleaning as the base filled with water and residual mould very quickly. The flush on the loo got stuck so the water kept running. Thankfully we had no need to use the kitchen, although it would have been nice to have a coffee in the morning, however all the crockery was in a dishwasher which clearly doesn’t work and was still soiled on our arrival! Disgraceful overall. I would absolutely not recommend. Never thought I’d say, but crikey a travel lodge would have been sheer luxury in comparison and a damn sight cheaper!

Location was good, close to restaurants and bars as well as liverpool one for shopping. Also close to the bus station for us to catch the bus to the airport.

The place wasn't overly clean, the shower had dirty grout, dirt around the outside of the shower and there was a mattress protector on the sofa bed that had stains on it, also there were crumbs and dirt on the sofa between the cushions. The bed was quite hard and the pillows were very hard. Also no cups or forks I the apartment and also we has some hassle getting into the property, had no correspondence with the property until I made contact when we got to liverpool, had to wait a while for a reply then we had to download an app for the lock od the door, couldn't get into the building as the outside door upu needed a separate code for the app and it wouldn't work but the woman who met us gave us a fob in the end up.

Good location and reasonably priced. Good bed.

Facilities were limited. No hob, no WiFi, strange set up with the main bed in the open plan lounge/bedroom/kitchen. Clearly a converted office. Staff were the building staff and didn’t seem to know much about the actual property. Only 1 key. Would be good to have an info folder in the property to give info on WiFi, parking, who to calm if there are problems etc.

Good location. brilliant staff 10 stars for there friendliness and helped with parking and luggage

Had to contact booking .com as no response from property about reserving car park space and check in time also no how to check in info tried messaging emailing and calling noone picked up phone. Got a message an hr before checking in time the apartment was very minimalist and tired looking bed looked great but matress seemed to be on its last legs only 1 pillow each the heater in the bedroom was broken massive window but very drafty lots of works going on in the building but didn't disturb us