Stay @ The Old Bank, Burton on Trent

Very clean. Prompt check in instructions from host. Good location with a car park

Beds could have been a bit bigger considering the size of the room

Really clean, had loads of space. Great for our family. Perfect for a night away

Only downside was the shower wasn’t great. No pressure so a bit disappointing but not the end of the world. Still a good stay

Great location - 2 minutes from the train station. We were staying for Bearded Theory Festival and travelling by train so it was ideal. Also very near the Lidl, lots of shops and food places. Apartment was well kitted out, kitchen has good facilities with a washing machine as well. Bathroom was great. Bed was comfortable. The apartment was spacious and well decorated.

The WiFi was terrible, it meant the Roku TV channels were pretty much unusable which isn't acceptable. We were on the 1st floor and had to go up some external stairs in the car park which hadn't been mentioned on booking.com. They felt a bit perilous, especially when wet! This needs to be mentioned as I think elderly folk or those with mobility issues would really struggle. It was hard for me to get the £150 deposit back, despite leaving the place clean and tidy. A week later I had to hassle them for it which was quite frustrating as it's a decent sum of money.

Great sized apartment, nice modern. Easy check-in, great for my one-night stay. Shops like Lidl very close by which was perfect. If I had to, would be happy to stay again.

The security code to obtain the key to the apartment was changed without our knowledge. I'm trying to see if they'll refund me. It eventually cost me £230 for a hotel stay! NO ONE ensured we had the new number, and there was no answer on neither phone nor email. Atrocious behaviour. Took a 5 hour drive to get there.

I didn't like the fact that no one was available for advice!! Terrible thing to do. What if I was a young lady who'd been dropped off by taxi? Completely alone in a place never been before. Unacceptable, dangerous behaviour.

Well placed, had all the facilities we needed

Got what I paid for. Clean and lovely space

More like student digs!! For the money they want for these ‘apartments’ stay somewhere else! Shower in flat 5 didn’t work as it was scolding hot so we had to go to my mums downstairs and use theirs. Massive inconvenience when we were at a wedding and 5 adults are trying to shower!! Maintenance came out and only fixed the shower fitting. Damage to the apartment. Just not up to standard at all. Host was not helpful at all once I got in touch on the day of checking out, and actually I got a lot of attitude. Not professional at all.

Professionalism of host Attitude of host Horrendous price The apartments are basically student digs but advertised as something entirely different.

Beautiful apartment. Comfy, and all essential requirements if you have a non working holiday.

The WiFi situation is not ideal. Fair to poor signal at best