Host & Stay - Havelock Place Apartment

Where the flat was located. The size and the facilities offered.

Location

3rd time staying and can safely say will not be staying again! On booking an extra night I called company and asked them “To please make sure parking pass is left as we would be arriving very late’ gentleman confirmed it would be left and put note on system. In the past we’ve had no pass left & I wanted to ensure with such a late arrival we could park. Surprise surprise no pass! Called helpline who told us could t do anything till following day!! Following day - I had to call 3 times with promises of call backs etc to chase pass & we ended up paying £12+ for all day parking. Apartment now needs a huge update! Cracks everywhere! Lounge curtains are having off. Lounge windows filthy and one can’t stay open. We went to have food and had to was tins, plates, glasses as they were filthy! Kitchen towel left was dirty so we had to go and buy one! Paint is peeling off the wall in the bathroom. Big plastic holes left in shower where something used to be. No where in shower to put items 1 roll of toilet paper left for 3 people for 3 nights - again no where to put so you either balance on radiator or put on floor! Why isn’t there a toilet roll holder? Main bedroom - window will not staying open! You need to prop it open. 2nd small bedroom - springs are coming out of mattress esp on side so watch your legs! This room has no window so with warm weather a fan needs to be provided. Advertised as double and more of a large / 3/4 bed. Definitely not made for 2 people. Hall way to bedrooms & bathroom is covered in huge cobwebs Outside the property all weeds and trees are over grown so makes the property unappealing Only perk is location This property needs a huge deep clean and updating!

Comfortable bed

Lack of shelving in bathroom, everything looks tired, could do with a bit of a revamp

Bathroom and kitchen worked well.

Small bedroom had no ventilation and the radiator thermostatic valve didn’t work so it got very hot at nighttime. The adjoining bedroom window didn’t have blinds so if either room had a light on the other had light streaming in even if they were trying to sleep

The location.

The flat was dirty, Kerrie bought bleach to clean all kitchen area, one side of the curtains on the big window is hanging off, dust under TV cabinet and coffee table. you can hardly see through front window need a good clean.

Close to town. Parking available on street. Parking permits provided. Everything provided for in kitchen - even washing up liquid!! Clean and comfortable bedrooms.

Cleaning could be better - more detail required. Under tv unit. Shower unit. Cooker really bad.

Great location and comfortable enough. Cleanliness was lacking! Lots of thick dust in bedroom especially; needed to hoover before unpacking and unfortunately the hoover stunk of dog which then made the room stink. Shower cubicle also very small and door was not fitted properly.

Location cleanliness

Pubic hair on the back of the sink, curtains hanging off the rail in the living room, which then didnt cover the whole window. The kettle was faulty and worked only intimitantly. 1 bedroom had no window the other window didnt open. The boiler was firing up every 5 minues all night so no sleep. Boiler cupboard was broken as well. Wall paint was cracked and flaking off, the property was clean aside from the hair, but, it certainly needs repairing

The location was great. Getting in and out was very easy.

The kettle has a fault. Main living room light bulbs need changing.