Host & Stay - Havelock Place Apartment

Location

Unclean and grubby , cobwebs everywhere, not internal fire doors and they did not close properly, windows filthy, only 1 hand towel between 4 people , oven mucky and microwave rusty , sofa dirty , damp in bathroom and mould on windows , paint coming off of all walls throughout the property, kitchen drawers dirty and had hairs in with utensils

nothing to dislike location and property great

keysafe to get in tempremental

Location is good and the property had plenty of space.

The hob was extremely slow to heat up so it was difficult to cook. We also did not have a hairdryer (this was on the list of supplies given), so we had to spend extra money to buy one. I did try to contact the company via the phone number regarding these issues, but was kept on hold then told my call could not be taken. I am glad that these were relatively minor issues and not something like the boiler not working!

The location was good and the accommodation clean - carpets were a bit grubby but that's to be expected. It was great to have car parking sorted.

Nothing really apart from it would have been nice if the bay window was clean.

Close to a town and attractions

Not clean and worn and dated in places the windows where very dirty back and front

Location, though not easy to initially locate from instructions.

Extra £25 'insurance waiver' to pay to get access. Walls were peeling in places.

I did feel that the smaller bedroom was a bit cramped and the window between the two bedrooms really needs a blind or curtains - the light in one room easily wakes the sleeper in the other

The facilities were excellent. The beds were clean and so comfortable.Top quality bedding. Bathroom and kitchen were spotlessly clean.The sitting room furniture was comfortable but tired looking and the living room curtains were half off the rail one side.

There was nothing we didn’t like.

There were no scratch parking permits in the apartment on arrival for free local parking as promised in the listing and so I phoned Host and Stay to complain, who said that they had forgotten to put them there and assured me they would be there the next day. No parking permits arrived, despite promising, and we had to pay nearly £50 in parking fees for a four night stay. We were also promised a refund for parking fees which never happened.