Small room in Horfield 3

Communication from host was very good before we arrived. Told us how to contact them and how to get into the property and everything was as we thought it would be. Had no issues.

Cleaner was excellent - plenty of re-supply of products, assisted me with luggage. There's a kitchen and garden. 2 floors with shower/loo on each. Comfortable room.

Would have liked an ongoing booking but only re-bookings.

I couldn't get in and you guys have refuse to refund my money

The fact that you don't want to refund my money

It was relatively inexpensive small room

The proprietor of this property exhibits a marked degree of unreliability. Firstly, the owner has provided contact information that proves consistently inaccessible or appears to be falsified. Secondly, when attempting to retrieve a forgotten item from the property, efforts to contact the owner via telephone are unsuccessful, as the provided number is either fictitious or permanently unreachable. Subsequently, communication via booking.com results in a response indicating that the item can be retrieved.However, upon visiting the property and initiating multiple attempts to contact the owner through calls and messages, no response is received. Additionally, the lack of adequate security measures, such as continuously open front doors, underscores the deficiency in the property's safety protocols.In light of these circumstances, it is advised to exercise caution when selecting accommodations. This particular property fails to meet expectations and falls short of the anticipated standards. Overall, the property owner or manager is highly unreliable or dependsble